Pristine Property Maintenance

Pristine Property Maintenance is a North Attleborough outfit run by two owners, Nick and Tim — the names that come up in review after review — that homeowners call for stone and hardscape projects, year-round yard care, and snow plowing. The Better Business Bureau lists the company as a landscape contractor and grades it A+, and its Google page holds 4.3★ across 52 ratings. The stone work is where the detailed stories live. In a 2025 review, a homeowner described a retaining wall with French drains built around their pool, with the owners on site working alongside the crew. Reviewers in 2024 wrote about stone patios, walkways, steps and stone driveways — one of them a customer of more than ten years — and the yard-care side gets the same tenor: a fall 2024 cleanup finished in time for Thanksgiving guests, and a 2024 patio job where the crew spread and seeded extra topsoil without being asked, at no charge. Winter is its own chapter. After a January 2024 storm, roughly fifteen customers posted thanks on the same day for clear driveways and walkways — a burst of applause worth knowing arrived all at once rather than over weeks. When the company is engaged, speed is a recurring theme: a 2022 customer who asked for an emergency yard cleanup before an open house was quoted within the hour and had the crew there the next morning. The complaints point in one direction — not at the work, but at getting a response. A 2023 reviewer said the company "ghosted" them after a season of trouble-free service and stopped answering calls, emails and messages; a 2024 one-star reviewer said repeated calls and Facebook messages went unanswered, and a 2022 review reported a no-show. That 2024 reviewer also alleged the owners moderate a local town Facebook group to their advantage, while a 2023 five-star reviewer dismissed the company's critics as "review bots" — so the review pages carry a visible back-and-forth worth reading with some distance. They look like a solid call for a stone patio, a retaining wall, or a standing lawn-and-plow arrangement, especially if owner involvement on site matters to you. Before counting on a date, confirm scheduling in writing and make sure you have a reliable way to reach them — the pattern in the unhappy reviews is silence, not bad work.