Pro Solutions HVAC Inc.

I always forget to post reviews but seeing these guys got some low scores I wanted to share my multiple experiences with Jon's company. A few years ago Jon replaced my furnace, fixed zones that were messed up, and installed new thermostats throughout the property. I was extremely happy with the service as well as the craftsmanship that went into completing the piping. The second time I used Jon was to replace a hotwater heater that went in my rental unit. He removed the old unit from the 1st floor of my attached apartment and placed the new unit in my basement to create new closet space in my rental as well as reduce the hazard of having to worry about a potential leak from a hot water heater in my rental unit (basement is unfinished with floor drains) I have always been happy with the pricing compared to quality of work I've received. I can admit i haven't always gotten a call back immediately, but I choose to call back if needed and use patience when needed, my hot water heater was an emergency and they came out right away. This company is extremely busy and I've always felt that the busy guy is probably the best guy and I can say based on my first hand experience Jon and his crew are the best guys for the job.

I'm amazed this company is still in business...does not retu rn phone calls, say they are busy...doing whatever Stay away. Good reason they have one of the lowest rating in the area !

The guys showed up today to install our new heat pump hot water unit. John was the installer. The job was done quickly and very clean. We are very happy, the guys where professional, and Courteous. I would highly recommend!

Incredibly rude on the phone. Was told twice that I would receive a call back... Nothing. How do you stay in business with such poor customer service?

The people of pro solutions helped our family when we had our pipes burst. Even though they already had a full schedule they found a way to help. I highly recommend this company.