Provencher Van Lines

Provencher Van Lines is a Peabody moving company that's stayed in one family for three generations — the site says it started in 1920 as a small outfit founded by the current owner's grandfather, with today's owner, Richard, now running it as the third generation. It says it holds an A+ Better Business Bureau rating and serves the North Shore and Greater Boston, with a long list of towns on its site running from Amesbury and Andover down through Lynn and Lynnfield. The thing that stands out across ten Google reviews from the past year is how consistently the same names come up — Richard, Kai, Curtis, and their crew — described again and again as responsive, careful, and easy to reach even on a Sunday. Reviewers also flag the quoting process as fair and clear upfront, and the crew has handled everything from a full household move to installing a large area rug and carefully relocating heavy antique furniture. One customer called after their father recommended Richard for a more complicated move an hour away; another had the crew haul furniture to three different addresses, including a sixth-floor walk-up with a decades-old, cramped elevator, without complaint. A repeat customer, on a second move with the company, said they'd only call Richard's crew from here on. Google backs this up at a 4.6-star average across 67 ratings, and the last six months alone brought six reviews with none negative among them. One mention on a moving-complaints website tells a different story: a customer describes a break-in that led to stolen belongings, put the loss at thousands of dollars, and says the owner was slow to respond to follow-up calls. It's an outlier next to the detailed, named praise elsewhere, but worth asking about directly — what security and insurance look like for anything left in storage. For a North Shore move of any size — big or small, local or a longer haul — this is a company with a real, current track record behind it; just get clear on storage security and insurance terms before signing anything.