QUALITY DRY BASEMENTS

This is a continuation of my earlier review and the company's false statements. As stated before, the guys actually doing the work are very hard workers however the water running down the ledge is not going into the pipe...instead, it appears to going behind and under it, the sump pump has not seen one drop of water. There is seepage in the middle of the floor so the water, while not pooling in the basement has been redirected. We paid to have a system installed that would function...not to have water redirected under the floor. We stand by our review. We have not asked this company to do anything different for free, we have wanted the situation resolved. Both husband and wife are on the same page. The husband is an experienced builder and actually used this company in a previous job which is why we hired them for our own home. The company response stating that we did not pay promptly is an utter lie and speaks to the way they treat their customers. The company was paid half up front on 12/12/16 and another check was sent right away after the job was completed. When the company didn't receive that check, they started to harass us with phone calls at 8:30 at night. The owner actually came to our house on 12/30/16 at 8:30 in the morning and received a second check which he deposited on 1/7/2017. Full payment was received well before 30 days. The first check was ultimately received by the company and then returned to us. Every single subcontractor we have used on this property has been paid promptly and continues to work with us. One thing I have corrected is the price we paid. Originally I had said it was @ $4,000. Since they commented that it was way below that I looked through our documentation. It was actually $3,500.

The work was not completed to specifications, the water is not going into the pipe and sump pump. We think it may have to do with the way the pipe was installed. Charlie, the owner has promised for the past 10 MONTHS that his crew would fix it, and they have not done so. His crew are very hardworking so our complaint is not with them. It's with the fact that the owner of this company has not honored his contract or his word. I have never, ever written a negative review on anyone. Sometimes things don't work out due to no fault of the contractor. What is important however, is how that contractor addresses the situation and do what they can to make the situation right. Be aware that this contractor operates under a different set of principles.

THE guys were using my spray can of brake cleaner to breath in fumes.While the oil furnace was running, which could have blown up my home. The work has an undesirable look big chunky stones make the cement they replaced look like a 4 year old did the work.The drain pipes they put through foundation are tilted inward so water just comes back in to sumps I had to drive to 1 hour to put down payment then drive another hour to give final payment .Then drive another hour to get the lids for sumps It took him 6 months to get lids for them I WAS promised them in 2 weeks .I am still waiting for the transfer of the warranty for when i sell my home

Terrible, the owner showed up once, wrote an estimate, when we agreed he sent over a contracted company that wasn't him, didn't know what i want, screwed it up multiple times, had to come fix it 7 times to be exact, got mud all over our entire basement, ceilings, walls, floors, wouldn't clean it, after 3 months of yelling and screaming to get it done, we thought we were finally done, then one of the pumps went out while under warranty. Charlie the owner stalled and waited 3 months to make an appointment for a new pump to tell me it wasn't in warranty anymore, of course not if it takes 3 months to get an appointment, IM now filing a lawsuit against these guys-DO NOT HIRE-THEY ARE FRAUDS. Ive been using craigslist for years, and this is literally the only company IVE HAD ANY ISSUES WITH.

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