Stamford, CT52 Larkin St, Stamford, CT 06907
Verified record
On Google, a 2026 customer said the business kept the appointment on time and got the job done. A 2025 customer said the receptionist gave them the nastiest attitude and tone when they called to ask about an estimate. A 2024 customer said the receptionist was very rude and slammed the phone in their face. A 2025 reviewer wrote that a driver almost caused an accident.
Kept the appointment on a timely basis and got the job done.
We've been a customer of Russo's for over 10 years. Their service never fails. They do it right and are professional and pleasant. Just yesterday, on a Sunday, our hot water heater stopped working. We placed a call to Russo, and they came the next day. The unit needed replacing and it was done within the space of a few hours. Highly recommended!
Terrible driver, almost caused accident
I just called to see if I could get a estimate and this receptionist lady gave me the most nastiest attitude and tone. She’s definitely the downfall of this company. Like why are you working there if you’re so miserable.
They charged 475 dollars to change two toiletlids (that i provided) and one running faucet Their invoice was incorrect stating that a toilet was fixed- which it was not Very unresponsive and unprofessional office
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1 change recorded — last scanned Oct 13, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Ralph Air Conditioning & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Detailed proposal within a few hours4.8
Same-day water heater replacement4.6
40 years in business2.8