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A recent customer said Joe, Tom and Manny just finished a large plumbing job, with everything working and everything cleaned up. A recent customer who was a new homeowner said Joe taught them a lot while addressing the issues he came to fix. A 2023 customer said their hot water heater broke and leaked all over a finished basement, Joe responded to the call at 4 pm, and he and his crew put in a new water heater and replaced old pipes, coming back the next day to finish. A 2022 customer whose furnace was not turning on said Manny called back within 15 minutes and was at the home in 30 minutes of the call. A 2022 customer who came home to a hot house said they called Joe at 8:30am and the house was cool again by 11:30am. A 2024 customer needed a grease trap, hand sink and mop sink installed at their business and called the work clean and neat. A 2023 customer said they installed a new gas line for the customer's restaurant. A 2025 customer on Angi said they were charged 475 dollars to change two toilet lids the customer provided and one running faucet, and that the invoice incorrectly stated a toilet was fixed. A 2016 customer said they were told the plumber would arrive between 8:15 and 8:30 am and he came around 8:50, and the cost seemed a bit high. Connecticut lists its S1 heating and cooling contractor licence, HTG.0301990-S1, and its P1 plumbing contractor licence, PLM.0201804-P1, as inactive, both held by Ralph D Russo.
Once again Joe & crew did a fantastic job. Joe, Tom & Manny just finished a large plumbing job for me, everything works perfectly & everything was cleaned up. There's no one better
Russo Plumbing and Heating is the best! Joe is very responsive and truly cares for his customers. Us being new homeowners, he was understanding of our many questions and lack of knowledge. He taught us a lot while addressing the issues he came to fix. I highly recommend!
I cannot say enough GREAT THINGS about Joe and his crew! Joe has been helping us since we first purchased our home in 2020 and I could not feel more lucky to have found him! He not only does amazing work, but he actually spends his time (and PATIENCE LOL) to teach you about your home and WHY he is doing the things he is doing.....great learning experience for new homeowners! You will get quality work and fair prices....definitely check him out for your plumbing/heating needs...you will not be disappointed!!!
Excellent work as always!
Excellent service! Very efficient, kind, knowledgeable, and professional. I will absolutely use Joe and his great team in the future. Update: Another great experience with Joe Russo and his efficient team members. Thank you as always!
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1 change recorded — last scanned Oct 14, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from RALPH D RUSSO PLUMBING & HEATING. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Same-day water heater replacement4.6