Raya’s Cleaning Services

Ask about Raya's Cleaning Services in Billerica and one name comes back: Leticia. Customers don't write about the company — they write about the owner who turned up and the crew she brought with her. A homeowner writing in January 2025 noted she came out personally to give a free estimate before the job. The company says it is family owned, started in 2004 by Jussara Raya and Leticia Raya, and that it covers Billerica, Bedford, Burlington, Carlisle, North Billerica and Tewksbury. Its Better Business Bureau file tells a different origin story — a sole proprietorship with two employees, business start date listed as March 2021. If tenure matters to you, that is a question to put to them directly. Deep cleaning is what people call them for. A reviewer in April 2023 described kitchen sinks and bathrooms that "could actually sparkle"; a January 2025 customer wrote that a condo deep clean took in the toaster oven, the coffee pot and the floors. Several people converted a one-time deep clean into a standing schedule after the first visit. What stands out for a two-person shop is how long clients stay. One reviewer in October 2021 said the crew had been cleaning their home for six years; another in September 2023 counted close to two years without a complaint, having tried several services before. The work also reaches past routine housekeeping: a 2021 reviewer hired them to clean an Airbnb, and another that year described large deep-clean projects staged for real estate sales. The BBB lists move in/out and post-construction cleaning alongside the weekly, biweekly and monthly schedules. Everything written about them is positive — 4.9 stars across 18 Google ratings, an A+ at the BBB with no complaints or government actions listed. But it is a small pile, and it stops: the newest written review dates to February 2025, so what you can read is roughly eighteen months old, and eleven reviews concentrated on one platform is a thin base for a confident verdict. The right call for a Billerica-area household that wants a thorough first deep clean and then the same faces on a recurring schedule. Before booking, get the walkthrough estimate in person the way several reviewers did, confirm which extras (appliance interiors, in particular) are included, and ask plainly how long the business has been operating under this name.