Local business · Bedford, MALocal business · 3114 Taylor Pond Ln, Bedford, MA 01730, USA
Verified record
When an insulation crew's spray-foam hose let go inside a house in November 2021, the homeowner thought the carpet was finished — foam across the hallway, on the walls, doors, woodwork and down the stairs. Henry from Trusted Green Cleaners spent sixteen hours on it and saved the carpeting. The homeowner posted before-and-after pictures. That job is the clearest picture of what this Bedford company does: carpets, upholstery, and cleanup after something has gone wrong, handled by Henry himself. In September 2021 a customer had a 1960s velvet chair collected, cleaned and returned in under 24 hours before passing it on to their daughter. Another that October said the crew came back to redo a stain they had missed because of where it sat. Price is the one place the accounts diverge. An October 2021 customer wrote that Trusted Green costs more than national chain alternatives and thought it worth paying; a September 2021 customer said Henry charged far less than anyone else. Get a figure before you book. The bigger caveat is time. Google shows 5.0 across 14 ratings, but every written account was posted between September and November 2021 and nothing has been added in nearly five years. What those customers describe is patient, careful work by one person. Whether that still holds today, nobody has written down — so ask for a recent reference you can call.
After a problem with the insulation contractors the hose let go on their foam tank they sent Henry to clean up the mess. Henry was very professional and spent a total of 16 hours to clean it up. The foam was everywhere in the hallway on the wall, doors, woodwork and down the stairs. I never thought he would be able to remove it. It was very tedious work but he did save my carpeting. I would recommend Henry to anyone looking for someone to clean your carpets or anything you need cleaned up. I have added some before and after pictures. Thank you Henry,
Trusted Green might cost more than some national chain alternatives, but they showed up on time, did a great job, and came back to clean one stain that they missed because of its location. I would recommend Henry to anyone.
Great service, very friendly.
This lovely 1960's vintage velvet chair was left to me by my Aunt and I am giving it to my daughter. Before I did though, I wanted to have it cleaned. I contacted Trusted Green Cleaners, LLC and my call was taken by Henry. After discussing the details, Henry came and picked up the chair. I found him to be a very friendly person. We had a great conversation. In less than 24 hours Henry brought the chair back cleaned. He did a great job! All in all I found the price for the service very reasonable. Customer service was fantastic and I am more than satisfied! If I have any similar jobs in the future I will most definitely contact Trusted Green Cleaners! Thanks Henry!
Henry was great. Very honest, and responsive. He communicated very well and charged me way less than anyone else. I would use him again for sure.
Specializes in
Also offers
Languages
Added 5 new comments, added 35 new photos, established rating 3.6