Regan Heating and Air Conditioning

The team was nice but they didn't clean up after themselves very good. They left ceiling tiles out of place & dirty handprints on my new mini split.

Four years ago Regan installed a heat pump/mini split system in my home. This year it stopped working. Seems there was a leak. $520 to add refrigerant. $185 to add dye to track the leak. $277 to identify where the leak was occurring. Turns out a ferrel within the tube that connects to one of the units, a little round ball with holes in it, was corroded and was causing the leak. $1,400 to fix the leak and refill the refrigerant. Why did that little round ball get corroded? Possibly by vibration caused by how the tubing was originally connected. Instead of clean right angles around the right side of the window, they installed it with multiple angles on the left side of the window to match the roof line (see photo). During the $1,400 repair the tech added a clamp to protect against future vibrations. A 99 cent clamp at the original installation could have saved me a $2,382 expense. Regan takes no responsibility for the less-than-optimal original configuration.

ERIC saved the day for us. As new homeowners, we scheduled a routine maintenance and with his diagnostics, he was able to determine where the leak we had was coming from. Highly recommend this reputable company for great customer care and work!