Reliable Results Team at Coldwell Banker Realty - Real Estate Agent in Westford, Massachusetts

Ask around Westford real estate circles and one name keeps surfacing: the Reliable Results Team, Leah Paglia and Tricia Eggert's Coldwell Banker duo, who show up review after review as "the dynamic duo" clients specifically ask for by name. The team has amassed 71 reviews since 2022 — every one five stars on Google, where the current average sits at 5.0 from 97 ratings — spanning home sales, first-time purchases, and even a home inspection managed over FaceTime for a buyer who couldn't be onsite. What comes through repeatedly is depth of hand-holding through a genuinely stressful process. One seller described a deal that came together over the holidays despite a contingency offer, guided by the team's own "Seller Roadmap" to stay on track. Another, selling a family home of nearly 30 years, credited the team with keeping them sane throughout the process. A 2025 review from a working real estate photographer — someone who has watched the pair operate on countless listings — praised how well they market a property and how much fun they bring to what's "often a stressful process." The team has grown beyond just Leah and Tricia: reviewers name additional agents and support staff — Mia, an assistant credited with keeping deals on track, Carol Wilson, and agents Suraj Tamrakar and Luisa — suggesting a structure that can absorb a busy pipeline without dropping a client. One review specifically noted that "there is always an agent, usually at least two, ready to jump in" to answer questions. One thing worth checking before signing on: Massachusetts's registry shows the entity behind the team, Reliable Results Real Estate, Inc., holds a real estate broker license that has expired. It's worth asking directly about current licensing status and how that reconciles with the team's Coldwell Banker affiliation, since a lapsed registration is a fact worth confirming rather than assuming away. Recent activity backs up the historical pattern — eight reviews in the last six months, all positive, including one from this past week describing the team as having "knocked it out of the park" for a repeat client. For a straightforward home sale or purchase in the Westford/MetroWest area, this is a team with an unusually deep and consistent record of client satisfaction — just confirm the licensing question is squared away before you sign.