Rick's Main Ltd

Rick's Main Roofing has two very different sets of customers in 2026. On one side, a long run of 2026 Google reviews describes a Norwalk roofer that tells people what they do not need: in August 2026, Pete inspected one roof, said it did not need replacing yet and charged nothing for advice on the gutters, and another customer said he declined to upsell services while replacing skylights. The company claims 52 years in business and serves lower Fairfield County, from Bridgeport and Danbury to Greenwich and Norwalk; a thehour.com item pictures Rick Tavella at the business. The positive accounts are detailed. A July 2026 customer had the roof on a 5,000-square-foot Norwalk house with a complicated roofline replaced with no surprises on price; another matched cedar shingles on two outbuildings to a colonial-era house. An October 2026 reviewer coordinated a roof and gutter replacement on a parent's house from out of state. In a May 2024 review, a crew of nine replaced a roof and skylights in two days, bent copper around the chimneys, and Rick came on site three times. Ice-dam calls show up too — a crew arriving within an hour on a cold February 2026 day. The complaints are serious and recent. In September 2026, a Google reviewer said a roof costing over $30,000 needed numerous corrections — copper valleys replaced, trim redone, bent gutters, nails left on the driveway — then leaked the following winter, causing over $5,000 in interior damage, and the company said it was not responsible. Another customer, posting twice on Google that month, said a roof costing about $38,000 to $40,000 had sections ripped out and redone, was installed partly over the gutters, leaked within about a year, and that the company refused to go on the roof and said there was no warranty. That customer also said the roof failed in its second winter and flooded the house. Earlier, a November 2023 customer said chimney flashing work did not stop the leak it was sold to fix, and the company quoted more work without looking in the attic. Two of these reviewers also said they could not communicate with the crew. It holds 4.7 stars from 112 Google ratings and a BBB grade of A with one complaint on file. Rick's Main Roofing Ltd holds an active Connecticut home improvement contractor registration, HIC.0580430.