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Riverside Services is a Southborough landscaping company, and a recent customer who signed on as a new account wrote that its spring cleanup failed to apply the early pre-emergent treatment, left grass over 6 inches long in multiple areas, and threw dirt directly over brand-new mulch. That customer also wrote that the company continually failed to provide a schedule for upcoming services. In a later update, the same customer said the company completely missed scheduled services, mowed only half of the property during visits, left visible tire marks across the lawn, and ignored attempts to contact them. The company's website describes landscape maintenance, irrigation, design, fencing, snow removal, estate care and parking-lot sweeping for residential and commercial clients. A 2022 customer called the company responsive and professional, with rock solid follow-up, and praised Jake and his crew for their work on proposals and services. A 2022 customer described agreeable workers who did precise and thorough landscaping, pool cleaning and maintenance. A 2022 customer wrote of landscaping work in Watertown. A 2024 customer wrote that Jason's team was very professional and responsive. A 2023 reviewer told the company to speak to its employees about speeding down Southboro Route 9 in a work truck with the company's information on it. A 2025 reviewer wrote that the driver of one of its vehicles was driving at 30 mph in a 45 mph zone between Wrentham and Blackstone, which caused a traffic delay. A recent reviewer called its drivers horrible and wrote that one of its workers was on his phone and almost caused a massive accident.
“Riverside Services's latest funding round was a Private Equity”
“Riverside Services, a nearly 50-year-old provider of commercial landscaping, design, maintenance and winter services serving the greater Boston area”
Horrible drivers, one of their workers was on his phone and almost caused a massive accident.
Avoid this company if you value reliability and quality care. Initial Review (April 2026):We recently signed on as a new account, expecting a company to put its best foot forward. Unfortunately, that has not been the case. The initial spring cleanup was highly disappointing: Missed treatments: Failed to apply the early pre-emergent treatment. Neglected trimming: Did not trim during the cleanup, leaving grass over 6 inches long in multiple areas.Sloppy work: Edged the property poorly and threw dirt directly over our brand-new mulch. No communication: Continually failed to provide a schedule for upcoming services. Verdict at the time: Terrible so far, but we shall see... Update (August 2026):The service has only grown worse. Over the last few months, they have consistently demonstrated a complete lack of care: Skipped visits: Completely missed scheduled services. Incomplete work: Mowed only half of the property during visits. Reckless mowing: Rushed through the job too fast, leaving visible tire marks across the lawn, grass not cut. Unresponsive: Entirely ignored our attempts to contact them. Avoid this company if you value reliability and quality care.
It would be beneficial for someone to address the matter of adhering to speed limits with their drivers. The driver of vehicle L95-399 today was observed driving at 30 mph in a 45 mph zone between Wrentham and Blackstone, which caused a traffic delay. While it is good that they were not speeding, impeding the flow of traffic can also pose a safety risk.
Jason was phenomenal! I highly recommend his teams services, they are very professional and responsive. Would highly recommend!
You should speak to your employees about speeding down Southboro Route 9 especially in a work trucj with your info on it!!
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No changes recorded yet — last scanned Oct 3, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Riverside Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
Two-tier deck redone around a pool4.3
Owner on site3.6
