RK & Associates is a design-build general contractor at 10 Martin Lane in Stow, run by Robert Kramer, who is named personally in every customer account on file. Its Angi profile also trades as Kramer Design/Build LLC and R K Associates, claims 29 years of experience, and describes itself as "DESIGN & BUILD GENERAL CONTRACTING. * ALL PHASES OF CONSTRUCTION. ON TIME. ON BUDGET." The listed work spans kitchens and bathrooms, additions and custom homes, basement build-outs, farmers' porches and decks, patio rooms, flooring, window replacement, wine cellars, and wood and pellet stove installation.
Design is where the praise concentrates, and specifically design on hard rooms. A 2011 customer had a 400-square-foot space with awkwardly placed utilities, a cramped entryway and a ceiling dropped by existing HVAC ducting; of four contractors consulted, only two would attempt it, and Robert produced a 3D CAD design so the owners could see the result before committing. That job ran to $34,488 and finished its final inspection ahead of schedule. A 2010 customer on a $75,000 project said he was not the lowest bidder but that his written scope was comprehensive enough to avoid surprise costs, that he supplied references who all reported back well, and that he visited and oversaw the site daily. A February 2023 customer had a full kitchen remodel including opening up a wall and said he understood their vision, kept the job on schedule, and held the work to a high standard.
Project management is the second thread. The 2011 reviewer describes a timeline supplied up front, milestones tracked, expenses tracked, subcontractors he already knew and had vetted, and a check of their work plus a clean-up at the end of every day. The 2010 reviewer describes materials arriving on time and as ordered and a crew on site consistently until the job was done.
The caveat here is volume and age, not conduct. Four customer accounts exist in total across sixteen years: three on Angi from 2010 and 2011, and one on Google from February 2023, with Google publishing 5 stars from 8 ratings. Nothing negative appears anywhere. That is a clean record, but a thin and largely dated one, and the jobs behind it are substantial — $34,488, $50,000 and $75,000 — so most of the evidence describes work done a decade and a half ago.
If you are planning a kitchen, bathroom, addition or a difficult small-space conversion in the Stow and MetroWest area, this is a designer-builder worth a conversation, particularly if you want drawings before you commit. Ask for recent references rather than the ones in these reviews, and confirm current Home Improvement Contractor registration and insurance in writing before signing.