Local business · Pembroke, MALocal business · Pembroke, MA
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Roman Electric Heating and Cooling is Michael Roman's Pembroke electrical and HVAC business, and central air is the job that comes up again and again in its reviews. Angi and HomeAdvisor each show 4.4★ from 131 ratings, and Google 5★ from 7 ratings. Its Massachusetts electrician license 4093 is expired, according to the state registry. The praise is specific. In a 2022 Angi review, a customer whose central air stopped in the middle of a heat wave wrote that Mike came out on a Sunday and had it fixed within an hour. A 2023 condo resident described a late-night drain-pan alarm, other companies that could not come for days, and Mike arriving in just a couple hours to clear the clog. A July 2025 reviewer was getting a hip replacement the next day and wrote that Mike came at night and got the central AC working. The complaints are about cost and follow-through on AC jobs. A July 2025 Angi reviewer wrote that Mike billed $450 for two hours of labor cleaning an air handler, never sent the itemized estimate they asked for, and was a no-show for the July 30 return visit. In a July 2026 review, a rental-property landlord wrote that after a $675 diagnosis he installed a different brand than promised for $850, left without testing it, and that it took a third visit before a working AC went in. A 2019 reviewer described a buzzing thermostat and a week and a half of calls and texts with no response.
I do not recommend Michael Roman based on my experience. Last summer, I contacted him to diagnose and replace the AC in one of my rental units. He responded quickly and spent several hours diagnosing the problem, charging me $675. Afterward, he told me the AC was beyond repair and needed to be replaced. When he returned to install the new unit, he installed a different brand than the one he had originally promised and charged me $850. He also persuaded me to install an AC with a heat pump, even though I did not need that feature. Since I was not available at the property at the time, I felt I had little choice. To make matters worse, he left without testing the new AC. Later, my tenant informed me that it was not working. I had to contact him again, and he installed a temporary AC unit that had a very strong, unpleasant smell. It took a third visit before he finally installed a standard AC that worked properly. Even now, I have not received the receipt he promised, the owner's man
Quick, friendly, expert service to fix to our central A/C.
Mike Roman showed up right on time on July 16, 2025 to find out why my air conditioning was not blowing enough cold air on the second floor of my house. He found the air handler to be clogged with dust and started to clean the air handler. He spent two hours on the job and reported that he needed to come back for another day's work to make some significant modifications to improve the efficiency of my air conditioning system. For the two hours of work on July 16, 2025, he presented me with a bill for $450; that was for labor only. In other words, he was charging me a rate of $225 per hour. The following day, I left him a message that I wanted him to itemize the work he proposed to do when he was to return on July 30th because I might want to scale back the work in the interest of reducing the cost. Anyway, he never presented me with an estimate. Furthermore, he was a no-show for his scheduled appointment on July 30, 2025. In my opinion, Mike Roman is unreliable and crazy expensive.
Mike was fantasric. He came at night to assess our central AC which wasn't working (we moved to the house in winter so we never used it ). I was getting a hip replacement the next day and needed the house to be cool. Mike knew what to do and got the system working. He did not want to leave me in a humid hot house during my recovery. Great guy. Highly recommended. He also does electrical work and more.. thanks, Mike!
Mike helped out with my air handler and AC unit. Had a 5 star experience! I appreciate his deep knowledge of HVAC and professionalism.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 18, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Roman Electric Heating and Cooling. Use it to sanity-check bids, then get the real number in writing.
Standard receptacle swaps — a new dedicated circuit is a bigger job ($350–$750).
Flush mounts, pendants, chandeliers — hung on existing boxes.
Estimated range
$530 – $1,100
Typical electrical project around $820
Technicians out within hours when generators failed4.4
Licensed and established: active MA license, BBB A+, 16 years3.3
High permit volume3.2
Same-visit dryer wiring fix4.0
Prompt emergency response3.4
89 permitted projects on record2.1
Verified licenseNot yet rated