RW Townsend and sons

R W Townsend and Sons is a tree service business based in South Wellfleet, Massachusetts, in business since 1998 (28 years) according to its BBB profile, which lists owner Richard Townsend. Its reviews describe a 'Dennis' and his son doing the field work, consistent with the company's own 'and Sons' name. Customers who hired the crew consistently describe the tree work itself favorably. One reviewer had 35 trees cleared and the stumps ripped out and called the crew highly recommended. Another was a repeat customer across three or four jobs, calling the crew excellent and saying several neighbors they referred also got great results. A third reviewer hired Dennis twice for problematic tree removal and called the price fair enough to make them 'my tree guys for the rest of my days on the planet.' A 2022 review also praised the business as a fantastic, reasonably priced source of firewood. One 2024 review is sharply negative and worth reading before booking: the reviewer describes the owner arriving an hour late to a 9:30 am estimate appointment, then never sending the promised written estimate by email and not returning a follow-up call. That complaint is about communication and follow-through on an estimate rather than the quality of completed work — none of the other reviews, including repeat customers, describe similar responsiveness problems. R W Townsend and Sons is not a BBB-accredited business, but its BBB file carries an A+ rating with no complaints on record. Google shows a 4.6-star average from 10 ratings, though only 6 review bodies were retrievable for this record. Homeowners on the Cape looking for tree removal, stump work or firewood should ask upfront for a written estimate with a firm delivery date, given the one account of a missed follow-up — but the weight of the record, including repeat customers who called back for more tree work, points to solid, fairly priced results.