S & J Tree Service

S & J Tree Service works out of Randolph, taking on removals, pruning and stump grinding for homeowners nearby. The Better Business Bureau gives the company an A+ grade, and its written record on Angi and HomeAdvisor — a run of reviews stretching from 2015 through 2023 — leans toward crews that show up, work fast and clean up after themselves. In a run of 2015 and 2016 reviews, homeowners described crews arriving on time and taking down large trees quickly: one account described two large oak trees removed "in one day, approximately 6 hours," with the stumps ground below grade as promised, and several others called out a fast turnaround between the initial quote and the work itself, with crews starting within days of signing. The record also carries a recurring complaint about follow-through once a job wraps. In a 2015 review, a customer said the crew was hard to reach by phone for additional work. A 2017 review described wood chips and a damaged drain cover left behind, with a promised return visit that never happened. That same thread shows up in the newest account on file, from 2023, where a customer said the business would not answer calls or emails to come back and finish a job. Two other reviews, both from 2016, warned against hiring outright over a deposit taken with no follow-up visit. Anyone calling should ask directly how a callback or return visit gets handled if something's missed on the first pass — that's the one recurring theme worth raising, not the quality of the tree work itself, which reviewers rarely fault. For a straightforward removal, pruning or stump job, the crew's execution has held up consistently since 2015; just get a clear commitment on follow-through before booking.