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Sail Energy is a fuel company whose website menu covers propane delivery, propane tanks and monitoring, and converting a home to propane. Google shows 4.4 stars from 682 ratings, and its BBB page carries an A grade. A recent Google customer said Derek got their boiler back up and running. A 2025 Google customer said the people they spoke to when calling the office were friendly and helpful, and that service calls were thorough. On r/Maine in 2025, one poster said the company let them run out right after the swap over, then came to fill in late winter when propane prices were high. A 2025 Reddit poster said they ran out of fuel five weekends while on auto delivery and could not schedule a delivery. A 2025 Reddit poster said the company refused to fill their tanks unless it installed new ones. A 2025 Reddit poster said they were not told when a delivery was planned and came home to a bill on the door.
“Is this sail? if it is you better fucking run”
“Sail energy switched people to auto”
“Sail only fills tanks to 80% and the 1 propane heater we have is always on low”
“Sail Energy in Turner impressed us. They answer their phone, they do a pre-delivery inspection, their price is fair.”
“It's my first time buying a home, Sail energy is the real wrench in the works.”
Great people, always friendly and helpful.
Derek did an excellent job getting my boiler back up and running. His work was amazing and I wouldn’t suggest anyone else!
Ive had excellent service with Sail Energy. When I have called into the office the people I've spoken to have been friendly and very helpful. If there is a service call they have made the call with professionalism, knowledge and is very thorough with what's being taken care of as well as giving helpful information that I didnt know before. I am so thankful for Sail Energy!
This company is horrible. They over delivered twice costing me over $300.
We had this company from 2021 to 2023 ish, tanks from the previous owner. And during that time they let us run to empty then turned around to charge us $249 plus propane.
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