Sangreal’s Home Improvement, LLC

Two Google ratings, both one star — that is the whole of the public verdict on Sangreal's Home Improvement so far, and it is the first thing worth knowing. The New Bedford company describes itself as a small family-owned business with a legacy of over 20 years in carpentry and home renovations, working roofs, windows and doors, decks, and kitchen and bathroom projects around its home city. Its Massachusetts home improvement contractor registration, number 210050, is active and held in the company's own name. Those two accounts of its history do not line up. BBB puts the business start date at September 2023 and lists a one-employee LLC managed by owner Michael Machado — a two-year-old company, not a twenty-year one. The 20 years may describe the owner's time in the trade rather than the company's, but the site does not say so. Its BBB page is an A+, and it is worth knowing what that grade rests on here: BBB attributes it to length of time in business, and the profile carries no customer reviews and no complaints. The company is not BBB accredited. So there is very little written history to weigh, and the one piece that exists is negative. Before booking, ask to see recent finished work nearby, ask who will actually be on site given the single-employee listing, and ask the owner directly about the two one-star ratings. A young company with almost no public track record can still be the right call for a deck or a window swap — but you will be doing the vetting yourself here, not leaning on other homeowners.