Sawyer Services

Sawyer services assessed our precast concrete front entry stairs.. There are 3 steps and a landing. They determined the precast stairs could be covered with bluestone and paving stones added on the vertical risers and sides of steps. Two other hardscape companies had said this was not wise and it should not be done, that the precast stone could not support that sort of overlay. Sawyer services assured us it would work and requested a deposit which we provided. The work was completed and looked good…until it began to crack. We contacted Sawyer who said they’d be over to check but never came. After repeated calls, and Sawyer being very apologetic, promising to contact us with a time which never happened, we gave up. We contacted them the following spring, and heard the same apologies with promises to ‘call within 2 weeks to schedule a visit’. We now have a cracked and crumbling entry and will call a professional company who can adequately assess and repair this job. Beware using Sawyer services, they may sound knowledgeable and professional, but their work is neither.

It was very good, they did a good job. The old driveway is getting a hole in it and it was very shallow but they had a lot of work to do and they did a thick asphalt which should hold up well, give it a couple of years it still looks good. It was a really long drive way so their price is reasonable.

The real estate broker who sold me the house referred me to Sawyer Services. I found out later that Mr. Sawyer was her boyfriend. The project manager for Sawyer, Sean Cutting, presented the job as an upscale renovation. They tried to get away with cheap materials when the contract specified otherwise. They pressured me for money ahead of schedule, calling me " their worst customer in twenty years". They charged me twice for materials, stating that i had selected the most expensive tile. They ended up not paying the subcontractor who did the work 7500 and I ended up with finish work not done and unusable closets and attic. I registered a complaint with the state against Sawyer and he promised, using a written contract, to pay the subcontractor so that he would finish the work. He never did and I recently got a notice stating that he has declared bankruptcy. Sean Cutting, Sawyer's subcontractor, has opened up a new home improvement company, The Cutting Edge. My advice is (1) run or (2) get a lawyer before you sign anything with Cutting or Sawyer.

Sawyer Services was prompt with an estimate, on time to begin and on time to complete the job. The crew was very, very good and worked hard the entire time they were on site. Since it was not possible to get their truck into the backyard where the work was being done, the crew had to haul all the branches and cut wood around to the house to their truck by hand. I was really impressed with the climber's skill at climbing the trees, rigging safety lines and swinging from the top of one to the top of another big tree, to safely and efficiently complete the high level clean-up.

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