Shamrock Maintenance Corp.

Don't waste your time. They cancelled my first appointment 30 minutes before they were scheduled to arrive. I understand that things happen so I rescheduled, they didn't have any openings for 2 weeks, so I rescheduled 2 weeks out. Once again, day of they tell me they are running late for the time slot 12-3pm. At 3:30pm I check in and they can't tell me when the technician will be arriving. 4pm comes and goes without an update and I told them I'm hiring someone else. Ridiculous how many emails, texts and calls they send you trying to get your business but once you schedule with them the customer service is terrible. All they are trying to do is keep business away from competitors by overbooking beyond what they can handle. This company is a joke.

Clean and Inspect a wood fireplace chimney$600Very professional got there and got the job done in a timely fashion

Clean and Inspect an oil-fired chimneyThey were very professional and efficient in completing the job in a cost effective manner.

Shamrock Chimney completed a repair on our chimney and the whole experience was excellent. They diagnosed the problem quickly, explained the repair options, and completed the work efficiently. The crew was friendly, knowledgeable, and respectful of our home. Everything was left clean when they finished. Highly recommend their services.

Clean and Inspect an oil-fired chimney$650 The BBB rating for Shamrock is "F" which is their lowest rating; businesses with "F" ratings have unanswered or unresolved complaints that reflects a failure by the business (Shamrock) to deal with the causes of customer problems. I contacted the MA District Attorney's office who put me in touch with consumer advocate Deb Henderson to resolve my issue with Shamrock. She said that she spoke to the owner Carmelo Franco about my issue and said that Franco is uncooperative, therefore we are unable to proceed. I sued Carmelo Franco in Attleboro District Court for negligent work that had to be fixed by another company ($650.00), however the subpoena could not be delivered to the address the DA's office gave me, so the court dropped the lawsuit. You need the correct address of the defendant in order for the court to compel him to come to court, so Carmelo Franco is just a ghost that you will never be reimbursed by. Franco's Shamrock Chimney is a scam. Bruce Smith, Attleboro MA