Verified record
The number that stands out about Silva Stone is zero — that's how many below-five-star Google reviews it has picked up since 2021, across 34 straight write-ups. The company installs granite, quartz and other stone countertops for homeowners and contractors out of Millbury, with a second location in Shrewsbury; it says it's been doing the work in the area for over two decades, and Better Business Bureau records back that up with a file opened in 2006. What keeps showing up in review after review is the same short list of names — Sheyla, Joe, Natalia, Reggie, Nicole — and a process that moves fast: template to finished install typically runs two to three weeks. Customers describe picking a slab in the showroom, getting matched to a template appointment within days, and having the installers show up on time and finish clean. Several have come back for a second or third project — kitchens, bathroom vanities, fireplace hearths — and say the pricing held steady each time. On Google the company sits at 4.9 stars from 57 ratings, and BBB gives it an A+ grade (it isn't BBB-accredited). Nothing negative turned up across any of the 34 reviews, recent or older — most of the specifics above come from customers writing between 2021 and 2026, so the pattern holds across several years, not just a recent run. For a kitchen or bath countertop project, or a stone fireplace surround, this is a shop with a long, unbroken run of five-star repeat customers — worth a showroom visit to see the slab selection and get a firm timeline.
I couldn’t be more pleased with Silvastone. From start to finish, the staff was extremely helpful in finding a remnant piece of granite in the yard, for a raised hearth corner fireplace. Just installed and it’s absolute perfection! Price was right. If you have an idea, Silvastone can make it happen! I highly recommend them!
Outstanding experience from start to finish! I would give more than 5 stars if I could. If you are looking for exceptional customer service I highly recommend this stone fabricator. The entire team was beyond professional, responsive, and incredibly attentive to every detail. They made the entire process smooth and stress-free, provided excellent guidance, and the end product was exactly what I was looking for. It’s a family owned business that truly cares. I had visited several other places but the minute I stepped foot in there I knew I would be doing my project with them.
We had a great experience with Silva Stone. Excellent communication and price. Turnaround from template to installation was two weeks. The fabrication itself looks great and installation also went smoothly. Would definitely recommend!
Our overall experience with Silva Stone was excellent. The installers arrived early, finished quickly and did a fantastic job. This is our second time working with Silva Stone and would highly recommend them. The communication throughout the process was timely and on point.
We are so happy with the work done by Silva Stone! They were very professional, easy to work with and really went above and beyond. And the quality of work was immaculate! We will be able to enjoy many years of making many memories at our new home bar. Thank you so much!
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Sep 1, 2026.
Careful preparation4.7
Detailed preparation5.0
Broad handyman work3.5
Careful prep on cedar shingles and old plaster5.0
Water mitigation4.9