Local business · New Bedford, MALocal business · 421 Purchase St, New Bedford, MA 02740, USA
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Solange D Kleaner is a house-cleaning business working out of 421 Purchase St in New Bedford, and its Better Business Bureau profile lists Solange Dongo as the person running it. On its own site the company describes itself as locally owned, covering Marion and New Bedford, and selling cleaning as a plan rather than a one-off: one-time deep cleans, weekly, every-other-week and monthly schedules, plus office cleaning, with no contracts required. The hiring record is deep and consistent. Google shows a 4.9 average across 44 ratings, and the 39 reviews on file run from 2022 through 2026, nine of them in the last six months. What clients describe again and again is a crew rather than a solo cleaner. One homeowner wrote that Solange arrived with her team and had the entire house sparkling in about an hour and a half; another had a summer cottage that had sat unoccupied for eleven months deep-cleaned before reopening it. Reviewers repeatedly use the same three words for the work: thorough, efficient, and on time. Scheduling and communication come up as often as the cleaning itself. Clients mention quick replies when they asked for a quote, a personal confirmation a few days before each visit, and notice when the crew is running late. One long-term client called the price competitive with the market for the level of work. The relationships tend to be long ones. Separate reviewers describe five years, three-plus years, and a year of regular service; a 2022 reviewer who handles rental turnovers for a property company used the crew for those as well as at home, and another 2022 review described extras like clearing out a fridge or polishing silver, and mask-and-glove precautions during the pandemic. Two things are worth raising before you book. The single negative on file is a 2022 one-star review from someone who says an appointment was rescheduled after a car breakdown and then missed with no call — nothing like it appears in the four years since, but it is the one service-reliability report on record. And the BBB profile is not accredited: its A- grade is explained by length of time in business, not by customer feedback, and the profile lists one employee even though clients consistently describe a team, so confirm how many cleaners will actually come. For recurring residential cleaning around New Bedford and Marion, or a deep clean of a seasonal home before it reopens, this is a well-documented choice with years of repeat clients behind it. Confirm the crew size, the visit schedule, and the quoted rate in writing when you book.
Solange and her team were very efficient. I was pleased with the thoroughness of their work with my initial deep clean. Solange was very communicative from the start when I sent the request for a quote. I would not hesitate to recommend. I am looking forward to my future regular cleanings and the time I am getting back to enjoy weekends!
Solange was fabulous: professional, friendly, meticulous, thorough, and a good listener about special details. She and her crew did an outstanding deep clean of our summer cottage, which had been unoccupied for 11 months.
Solange D. Kleaner is fantastic, responsive and has an excellent team that does a really great job of cleaning. Our house looked so great when they were done! We will be using her team on a regular basis as they make a home so great to come home to!
We had such a wonderful experience. From the very beginning, Solange was incredibly responsive and easy to communicate with. On cleaning day, she arrived with her team, which made such a difference in time. They were efficient, thorough, and had our entire house sparkling in about an hour and a half. Walking into the house afterward was the best feeling. Everything looked spotless, smelled amazing, and felt fresh. You could really tell how much care went into the cleaning. We’re so happy we found them and can’t wait for them to come back.
The team did a fantastic job, not just cleaning but also nice touches making the house presentable for coming guests. Solange was able to accommodate our needs with her busy schedule, and for that we are very thankful.
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Added 39 new comments, added 37 new photos, established rating 4.2