Verified record
Solaris Renewables ceased operations on 9 April 2026. The Danvers solar installer, known as RevoluSun Massachusetts until it renamed in April 2023, emailed customers on 20 April saying that changes to federal solar incentives had made the industry extremely challenging almost overnight and that it had made the incredibly difficult decision to cease operations, effective eleven days earlier. Some customers learned only from other customers; one started a subreddit to gather people affected. What that leaves behind matters more than anything else on this page. A customer told in June 2026 that the installer had stopped operations was referred to another company and asked to pay for monitoring and warranty help on a system installed in 2017. A March 2026 reviewer said the website was down and emails bounced after six months of being told an unresolved system fault would be serviced. A customer who paid a $12,000 deposit for two additional Tesla batteries reported a year of follow-ups, no batteries and no refund. Another said a deposit was taken in December 2025 and that they were told in February that the company was closing, with the only offer being to transfer the contract to a different installer. Several customers who activated systems in late 2025 found their SREC registrations were never filed, with the registry saying it had nothing on file for them. Before that, the record was genuinely strong, and the two things are not in conflict. The company ran 4.7 stars from 213 Google ratings and 114 written reviews since 2021, appeared on Solar Power World's top solar and storage installer lists in 2023, 2024 and 2025, and was named a Maxeon Preferred Partner in July 2024. Project developers are named warmly and repeatedly — Paolo Ricci, Todd Weinberg, Dan Valianti, Greg Virchick — for permit handling, utility coordination and design work such as fitting 14 panels onto a difficult roofline while meeting code (2024) and replacing a malfunctioning panel the next day without the owner noticing a problem (2023). There were warning signs before the closure too: a 2025 one-star reviewer said twelve months passed with no work, no replies and no refund of a deposit, another was ghosted after paying for a consultation, and a 2023 reviewer discovered crossed meters and a melted socket from a 2022 installation that inspectors had not caught. For any homeowner reading this: the company cannot be hired, and existing systems keep producing but have no installer behind their workmanship warranty — take monitoring, service and any outstanding incentive paperwork to a different provider or directly to the utility.
“I was recently told after the fact that the installer (Solaris Renewables formerly RevoluSun in MA) of our residential solar system has stopped operations and referred us to another company to pay for monitoring and warranty help.”
“In light of their demise, the utility should still be able to enroll you from here.”
“Looking to Connect with Other Customers Affected by Solaris Renewables Going Out of Business”
“when the roof was ready in November, he disappeared”
“I feel completely betrayed by Solaris, they strung me along for months, all the while knowing that they were going out of business.”
“| 129 | Solaris Renewables | 657.50 | MA | R | Installer | 1,253.65 | 341 |”
“These include Solar Technologies, Solaris Renewables and Rising Sun Solar.”
“Solaris Renewables is a Massachusetts, U.S.-based provider of premium solar and storage technologies”
“| 84 | Solaris Renewables | 1,321.00 | MA | Residential | Installer | 2,540.48 | 257 |”
“This dedication to making it easy to navigate the sometimes complicated prospect of going solar is at the heart of what Danvers-based Solaris Renewables, formerly known as RevoluSun, does.”
Pretty sure they just went out of business and left us in the lurch. Website is down, emails bounce back. They led us on for 6 months that they would service an issue we were having with the system and as recently as 6 days ago told us there would be a delay. I wish they had been honest with us.
The team at Solaris is unfortunately very unresponsive to existing customers who carry a warranty of their systems. My inverter needed to be replaced and after waiting several weeks, the unit finally came in and a tech came out to replace it. After I noticed that my SolarEdge application was not working properly - prior to the inverter replacement, I could see data about how much energy was system was producing and drawing from the Grid. I reached out and they acknowledged that something related to the part of the system that was inside my house needed to be reset and I would have to be home to let the tech in. We agreed on a date and time and I arranged to work from home that day. The tech never showed and I never got any phone call, text or update to let me know. When I reached back out to the representative that was helping me, I was ignored (I could see text read receipts that were never responded to). I tried to call the office on multiple occasions but no one ever picks up. I sent in a service request using the form on their website - a week went by and no reply. I finally reverted back to emailing the people that were on the original chain to replace my inverter. They responded and were dismissive, saying that there was nothing wrong with my system and the ticket had been resolved and closed. This entire interaction has been going on since December and has been more than frustrating to deal with their subpar customer support. They may seem great when they’re trying to sell you a unit but it looks like as soon as your panels are installed, they care less about supporting you.
Over a year ago, this company, which we had used for solar panels and batteries solicited us for a final call on a model of Tesla batteries we already owned. We decided to get two more to increase our solar storage and gave them a deposit of 12k. A year of following up ensued before learning that the batteries were never actually forthcoming, and still no reimbursement of our 12k despite multiple follow ups. We were happy with our initial install (back when it was Revolusun), but our experience since the company rebranded as Solaris has been terrible and smacks of fraud or a scam. To think, we didn’t even go to them asking for additional batteries. They came to us! Buyer beware.
Have been very pleased with the followup service after install. Thats a big deal to us.
I had a great experience with Solaris. I just had my system installed and they did everything to get it right (in a Town that has very difficult building codes). I worked with Dan Valiant, Jordon Hall and their install teams. They finished on time. In fact we have yet to move in (new construction) but the solar system is already making energy.
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Added 114 new comments, added 30 new photos, established rating 1.5