Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
- Not rated by the BBB
- 3 work photos
Highlights
- Move-out cleaning — a 2021 customer said Anne's team did a deep move-out clean
- Stayed past schedule — a 2024 customer said the cleaner stayed longer than scheduled
- On-time arrival — a 2023 customer said the cleaners arrived on time
- A missed appointment — a 2023 customer said no one showed or called
Special Care Cleaning is a house-cleaning company with a 4.8-star average from 51 ratings on Thumbtack. On that profile, the company describes itself as working with non-toxic products. A 2024 customer said a cleaner named Lucy cleaned their apartment; she spoke only Portuguese, so she put them on the line with her supervisor, who translated which parts of the apartment they wanted her to focus on. A 2024 customer arranging a cleaning for a brother in New Haven after his surgery said the cleaner showed up on time and stayed longer than scheduled to do a more complete job. A 2023 customer said the cleaners arrived on time, got right to work and treated their belongings with care and respect. A 2022 customer said the company cleaned their apartment after they moved out and their new house before they moved in. In a 2021 review, a customer facing a house sale over an hour away said Anne and her team did a deep, move-out cleaning and called the company an asset to the Trumbull community. A 2023 customer gave one star, saying no one showed up and there were no follow-ups, calls or updates.
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