Strogen's Service Experts

When central air stopped cooling, one August 2026 customer booked Strogen’s Service Experts for the same day and said Christopher Gale arrived about an hour later and fixed the problem. The company is based in Somersworth, New Hampshire, and customers describe heating and air-conditioning maintenance, repairs and water-heater replacements. Google gives it 4.7 stars from 1,105 ratings. An August customer said Chris serviced their mini-splits and answered questions in understandable terms. In April, Kyle explained mini-split maintenance and demonstrated how the compressor worked; a separate customer said Henri Jeffrey explained the air-conditioning service and answered their questions. A June customer called about an apparent oil-burner leak. The technician explained how a closed valve had caused it and repaired pinhole leaks in older copper tubing. An April 2026 customer whose water heater failed described Derek Notarangelo helping arrange a financial plan suited to a fixed income. Mark and Creg came the next day, removed the old heater, installed its replacement and explained its operation. Another April customer identified Mark and Shawn as the workers who installed a new water heater. In a June 2023 Reddit comment, a customer described a good experience with Strogen’s from Rochester when their furnace needed a new ignitor in February 2022. Its New Hampshire Mechanical Business Entity licence, MBE1700994, is expired. The licence belongs to STROGEN’S SERVICE EXPERTS. Some customers describe cancelled appointments and unresolved problems. In August 2026, one said a maintenance appointment booked months ahead was cancelled less than 24 hours before the visit because of overscheduling, after a similar cancellation in 2025. Another August reviewer said they paid $199 for a late-arriving technician who declined to work on their boiler and that customer service had not followed up after two months. A June customer said a maintenance visit had not identified a cooling problem; a later technician diagnosed a malfunctioning bedroom-zone damper and said a replacement would be ordered. Older complaints include a February 2025 customer who said an appointment at a Maine address was confirmed, then cancelled an hour beforehand because the company no longer served Maine. In January 2024, another customer disputed an $819.23 furnace-and-thermostat bill and said furnace panels were left off and an itemized receipt was not provided. A December 2021 customer said they booked a ductwork-repair estimate only to be told the company did not do that work.