Sunshine Maids

Sunshine Maids sends color-coded crews — Blue, Yellow, Green — and customers have started asking for them back by name. It is a house-cleaning company working out of 11 Awl Street in Medway, and the job it gets called for most is the deep clean: the one where baseboards, the inside of the oven, ceiling fans and the space behind the dryer are actually on the list. Helen, the owner, handles the phone and the scheduling emails herself, which is the second thing customers keep bringing up. The history runs deep and steady — 4.9 stars across 144 Google ratings, 115 reviews going back to 2021, and 19 of them in the last six months. What makes it convincing is how specific the details get. In June 2026, a customer described the Blue Team scrubbing the kitchen floor on hands and knees, then washing every interior door and baseboard. In a January 2024 review, a homeowner whose sons had bought a deep clean as a Christmas present wrote that the crew moved every piece of furniture and that the refrigerator, stove and microwave came back looking new. A March 2026 seller got a quote from Helen for a pre-listing clean and was billed exactly that, with no surprise at the end. Short notice is a recurring theme too. One homeowner in March 2026 got a very neglected house deep-cleaned on 24 hours' notice; another was fit in the day before a weekend away. Two complaints stand out, and both are older. In a 2022 review, a customer said a two-hour quote turned into three hours on the day because the company put her house at 2,500 square feet when she says it is 1,500 — roughly $200 more — and that the crew had already gone before the three-hour mark, with the blinds pulled up rather than cleaned. A 2023 reviewer gave three stars for a clean that left multiple areas untouched and others only partly done. Nothing similar appears in the reviews since. They are the call for a house that needs a reset: a move-out, a pre-listing clean, or a first deep clean before recurring service takes over — and a number of customers went straight from that one-time job onto a weekly or monthly schedule. Before booking, pin down the square footage and the estimated hours in writing, and confirm which items (blinds, inside appliances) are covered at the price you are quoted.