Sunshine Maids

Sunshine Maids is a Medway house-cleaning company run by Helen, who dispatches color-coded crews — Blue, Green, and Yellow teams — and stays personally involved in scheduling. Google shows 4.9 stars from 144 ratings, and the written record here runs deep: 115 reviews stretching from 2021 to 2026. The most recent reviews describe exactly the kind of detail work that keeps people coming back. In a June 2026 review, the Blue Team hand-scrubbed a kitchen floor on their knees, washed every interior door, and cleaned all the baseboards. A different customer that same month had 14-year-old kitchen cabinets left looking new after a deep clean of a 3,300-square-foot house, with every inch covered. In March 2026, one homeowner asked for a deep clean of a "very neglected" house with only 24 hours' notice, and Helen's Blue Team pulled it off; another March review credited the Green Team with tackling hard-to-reach spots — behind the dryer, under couches, along every baseboard. Short-notice scheduling comes up repeatedly: a March 2026 reviewer reached out the day before a trip and had Helen respond immediately with room on the schedule. The relationship side of the business gets called out too — flexibility with working-parent schedules, move-in and move-out cleans timed around closings, and recurring biweekly or monthly service once customers find a team they like. A September 2025 review described the Green Team as having "been coming to our house for a while," praised as consistently professional and courteous. Two complaints stand out in an otherwise heavily positive record, both several years old. A 2023 review, rated three stars, said the cleaning fell short of what was promised, with some areas left untouched or only partially done. An older 2022 review described a pricing dispute — quoted two hours, billed for three, a roughly $200 difference — plus blinds that were pulled up rather than cleaned and a requested alternate payment method that wasn't honored. Neither pattern shows up again in the 19 reviews posted in the last six months, all of them positive, but they're worth knowing about: get the time and price estimate in writing before the crew arrives. This is a strong option for anyone who wants a dependable, flexible recurring cleaner — especially around a move, a big event, or a house that's fallen behind — and the color-team system makes it easy to ask for consistency once you find one you like.