Surface Creations Of Maine

In an April 2026 Google review, a customer says Surface Creations of Maine took 13 days from choosing countertops to completed installation. A March 2026 customer had quartz kitchen counters in less than two weeks from first walking into the store; an October 2026 customer who came in frustrated by a different shop says it was three weeks from the first meeting to installation. Surface Creations works out of a warehouse and showroom on Rice Street in Portland, Maine, where customers walk the slabs and pick the piece they want. It fabricates and installs stone countertops — quartz, granite, quartzite — for kitchens and baths, and holds 4.4 stars from 81 Google ratings. In a March 2026 review, a general contractor who has been designing and installing kitchens for 25 years names the owner as Jill and calls Jen an incredible project manager. In a September 2026 review, installer Justin noticed an uneven polish on one countertop and Tollison and Raymond came back to fix it. In a July 2026 review, Tolly, the templater, spotted a small fabrication error while installing a backsplash, remeasured, and the corrected backsplash went in three days later. An April 2026 customer says Jennifer Cruz kept searching until she found quartzite slabs for a primary bath, and a December 2025 customer had a quartz top cut for a custom island with non-typical geometry. In a June 2026 2-star review, a couple who walked in waited 18 minutes, were promised a quote by June 9, and say they never got a call or email about it. In a June 2025 1-star review, a customer says a granite piece was cut too short, the recut took a month, and the installers cracked the top of their new range putting in the backsplash; seven weeks later they were still waiting to be reimbursed. A May 2025 customer says the counters were installed backwards with logos and QR codes showing and the company would not make it right. A January 2025 customer reports a scratched sink and refrigerator, a crooked faucet hole and uneven island overhang, and says the company gave a $500 credit and came back to try to fix the sink scratches and the island. In an August 2024 review, a Lowe's customer describes no-shows, counters put on the wrong truck, a damaged large piece, a redelivered piece that did not meet spec, a Friday evening delivery that never came, and a fourth delivery the following Monday that was not the section of the slab they had selected for the island. In an October 2022 1-star review, a customer says the company asked for $500 because it had to park its truck on the street, and in a June 2023 1-star review, a reviewer says their sister's island was broken at the shop and the replacement took almost a month.