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Sweitzer Waste picks up household trash and recycling. Its website says it also provides roll-off dumpsters and bulk trash pick-up for demolition projects, large cleanups and oversized items, and the company says it has been in business 30 years. A recent customer said a bin was left half full, and the person who answered was unapologetic and could not say which day someone would come back. A customer of almost 30 years said something white dripped from the truck down the right of way and into their driveway; the company cleaned it up the first time, but later refused unless the customer had video of the truck dripping. A recent customer asking about seasonal service said they were quoted $100 a month for May through October, against a $36 monthly rate. A 2026 Guilford customer said the truck never came on their regular Thursday pickup. In a 2025 review, a customer of 11 weeks said their trash was not picked up three of those weeks, with no credit. A 2025 customer said Sweitzer missed their pickup less than a month after it bought out Purple Trash. Other households have had steady service. A recent Deep River customer of five years said the collectors never leave anything behind and that big recycling and garbage containers are available. A 2025 Madison customer said that in three years Sweitzer never missed a pickup, and that it sends reminder emails ahead of holidays. A 2025 customer said a dumpster was delivered the same day, and that the driver, Lorenzo, waited while the dogs were put in the house.
“This leaves Sweitzer Waste as the only hauler involved in the program.”
“Perrotti, who was wearing a uniform shirt bearing the name Sweitzer, told the Eagle that Sweitzer Waste Removal is another business name of the Hometown Waste company. He said they serve towns from Old Lyme to Westport.”
“thanks to single stream recycling and an initiative taken by Sweitzer Waste Removal of Clinton.”
“Hometown Waste, which does business as Sweitzer Waste , still has workers pick up trash cans and empty them into the backs of garbage trucks”
Sweitzer has been my trash and recyling company for many years. Always happy with their service and the people in the office always helpful.
I have been a loyal customer for almost 30 years with no issues until the last couple when their truck has dripped and left a permanent trail of something white (looks like paint) all over our right of way and my driveway. The first time my neighbor called them to complain - because it was clear that the issue was with something from their truck - they did the right thing and sent someone out to clean it. When I called again recently because the same thing happened and it was very clear the trail of white ended at my trash cans, they refused to clean it unless I had video of the truck dripping. I live at the end of the right of way where there are 2 houses (subtext no traffic to my house other than mine), the mess appeared immediately after their truck left, and the trail down the street and into my driveway ended exactly at my garbage and recycling cans (neither of which contained any white paint by the way. ) I'm having my driveway repaved and considering changing trash service as I don't want them leaving a mess on it.
I have been using them for 5 years in Deep River and they’ve been cost effective, courteous, and responsive! Whenever I have a question I get a very helpful person on the phone, and the collectors do a great job and never leave anything behind or leave the barrels in an awkward spot. I also like that I can get big recycling and garbage containers.
My garbage bin was left half full. I have a dumpster cleaning service that comes the following day so had to pull residual garbage out (not pleasant). Called to complain and person who answered the phone was very unapologetic and told me they tried their best and would send someone out today or tomorrow. Couldn’t tell me which day. This is not my first issue with this company. Waiting for a new company to come to town.
Won't pick up a trash bin from a previous owner due to a bill owed by them. They are trying to charge the old property owner fake overage charges because he's late in payment. that's not our fault as the new property owners. Bad customer service.
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1 change recorded — last scanned Oct 13, 2026.