Sylvester Electric, Inc.

Ask a Sylvester Electric customer how the job went and you usually get a name back. Carlos, Kyle, Mike, Drew, John — across 932 Google ratings averaging 4.7, reviewers write about the individual electrician who showed up, and a March 2026 customer noted the Dracut company keeps sending the same person, so he knows the house. Its Massachusetts electrician license, number 18290, is active on the state registry. The BBB page carries an A+ and accreditation dating to February 2026. The written history runs 2021 through 2026 across six sites and 413 reviews, 27 of them in the past six months with a single negative among them. The work is everyday residential electrical with a wide reach: troubleshooting, fixtures and recessed lighting, breaker and panel upgrades, smoke and CO detector swaps, EV chargers, generators, and low-voltage runs for cameras and data. A March 2026 customer described Kyle testing every cable and adjusting camera angles until the coverage was right. In April 2026, a homeowner who called an emergency in wrote that someone was there within the hour and showed them exactly what had failed and what he had done about it. Two things break the pattern, and both sit in the office rather than in the wiring. Scheduling has stung several customers. A November 2025 reviewer said a simple smoke-alarm upgrade in a tenant's apartment, booked two weeks out, was cancelled twice — the second time on the day. A February 2024 reviewer described roughly seven last-minute cancellations over two months and eventually hired someone else to finish the fix. In July 2025 a customer wrote that a 7:00 a.m. appointment turned into a 2:00 p.m. arrival, and that the technician sent had not been trained on the old Casablanca fan the job involved. The second is selling. A September 2025 reviewer said they were pitched a $2,000 home electrical service contract instead of having their kitchen light switch looked at, and paid $70 for the visit. In February 2026, a customer whose Generac generator Sylvester installed in 2021 gave one star after an annual maintenance call, writing that the technician announced within minutes that the control-panel buttons were not functioning. For routine residential electrical around Dracut — a panel upgrade, a fixture run, an emergency at an awkward hour — the depth here is real and the praise is unusually specific about the person doing the work. Get the appointment and the arrival window confirmed in writing, ask who is coming and what equipment they have worked on, and get a scope and price before anyone recommends a contract.