Sylvester Electric, Inc.

Sylvester Electric is a Dracut-based electrical contractor whose calling card is speed — reviewers across six years keep describing techs who show up fast, sometimes within the hour, and walk through what they found before starting. The company holds an active Massachusetts electrician license and carries a BBB A+ rating, accredited since February 2026. The bulk of the record is strong: 4.7 stars across 932 Google ratings, with matching 4.5-star marks on HomeAdvisor and Angi (252 ratings each). Techs like Carlos, Kyle, and Mike show up by name across dozens of reviews for panel upgrades, smoke-and-CO2 detector swaps, EV charger installs, and low-voltage work like security cameras and cabling. One customer, on their second call to the company, credited Mike Valcourt with meticulous, well-explained work; another described Kyle wiring cameras and testing every angle before calling the job done. In a 2022 review, a homeowner recalled two associates walking through electrical options clearly enough that they booked on the spot. The written record isn't spotless, and the same two complaints resurface over the years rather than clustering in one bad stretch. In a 2024 review, a customer said the company cancelled roughly seven maintenance visits over two months, citing illness each time, and eventually hired someone else; a 2022 review described a similar pattern on a renovation job — several visits completed, then repeated no-shows on a follow-up TV-mount appointment. On pricing, a 2021 review flagged the flat $79 diagnostic fee as charged regardless of whether the customer proceeds, and a separate 2022 review described a $300 charge plus that same service fee just to retrieve two dropped doorbell wires. A 2025 review said a technician tried to sell a $2,000 electrical service contract instead of looking at a broken light switch, then charged $70 for the visit alone. Before booking, it's worth confirming the appointment window close to the date and asking for a firm price up front — scheduling and fee transparency are the two things that show up when a review goes bad. The most recent stretch is clean: no negative reviews in the last six months. For routine electrical work — panels, fixtures, smoke detectors, EV chargers, low-voltage runs — the volume and consistency of the record, backed by a verified license and an A+ BBB standing, make this a reasonable call.