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Terminix is a pest control company that shows 4.5 stars from 825 ratings, and the Better Business Bureau gives it an A+. Its Connecticut pesticide applicator licence, number PMBR.00215, holder of record TERMINIX, is active on the state registry. One customer said a technician installed several new mouse traps and sprayed the exterior of the house and garage to kill unwanted insects. A customer with rats in the home wrote that inspector Dominic Carilli got Richard Delvalle out the same day for cleaning and exclusion services, and that Blas Baez came to set traps. A customer with a wasp hive in a tree near the front door said Blas came right out and removed it. A commercial office owner in Avon described a rodent exclusion installation, saying lead installer Rich came back multiple times to make sure every area was properly sealed. One customer said Kareem treated the basement for an increase in spiders and also treated the garage when asked. A recent customer said the customer service team is bilingual in English and Spanish. A 2025 customer said their family has relied on the firm since the 1960s, describing one worker who buried termite bait feeders and another who set mousetraps and sprayed the house perimeter. A recent customer objected to being quoted 1,700 dollars to fumigate two small rooms and said the inspection did not check nooks and crannies. A 2026 customer who called about a bee issue said no one showed up for the promised return visit to finish the exterior work, and canceled the service. A 2025 customer said two scheduled appointments were missed and the insects never went away. A 2024 customer described follow-up visits cut short for lack of a ladder and the right tools, and an early termination fee on canceling. A 2023 customer reported a $2,700 bill for one hour of work and said rodents and pests remained afterward.
Great company, they show up on schedule and do what needs to be done. I trust their work
I’m very happy with this company’s pest control service. They provide exactly what I needed, offer several ways to get in touch, and have affordable monthly payment plans. Their customer service team is friendly, efficient, and bilingual in English and Spanish, which makes it easy to get help and resolve any issues. Most of the technicians I’ve worked with have also been very professional, guiding me through the process and providing helpful recommendations. Thank you for providing such excellent service! El servicio al cliente es bilingüe y los técnicos que me han brindado el servicio no son bilingues pero se hacen entender y son muy profesionales.
Terminex has been taking care of my home with excellent results for many years. My technician is friendly, knowledgeable and efficient. I appreciate the communication before and after each appointment.
Very professional and gave useful suggestions to control mice problem, very satisfied with service.
Technician was excellent, prompt and knowledgeable
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Terminix. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$150 – $380
Typical treatment around $270
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