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TF Andrew - Carpet One Floor & Home sells and installs flooring from its New Rochelle headquarters. The family company says it is in its third generation, was founded by Thomas Fahey, and has operated for more than 44 years. Customers describe both sides of the experience. A 2023 Google reviewer praised a helpful, responsive team, but two 2024 customers reported serious problems: one could not reach the company after installation to order matching flooring or address floor issues, while another said a sales representative gave incorrect information about tile size and described a bad purchase experience. The company says it serves residential, multifamily, commercial, and design professionals across multiple states, with OSHA-certified installation technicians. Its Google rating is 3.9 from 16 ratings. Ask for product dimensions in writing, a clear installation warranty contact, and a post-installation service plan before ordering.
“Thank you to our BRAVO Awards Title Sponsor, TF Andrew Carpet One Floor & Home”
“Very busy and fast paced and always exciting and growing. Your work matters and you are appreciated here. This was a great place to work and feel like you are part of something.”
“Was Until January 30, 2009: Account Manager for TF Andrew Carpet One Floor & Home in Tarrytown”
Impossible to get in touch with after install. I have tried four times now to order extra flooring for the floors I had installed. I have also had a few issues with the floor that I need addressed. I have been told four times now that they will call me back. There is no email to get in touch. Super frustrating. New Rochelle Location
Buyer Beware! I purchased LVT flooring from TF Andrews and had a very bad experience with them. The first issue was with the sales rep who assured me that the tile I selected came in the size I wanted. I found out she was totally wrong on that when the agent came to measure the floor. I then pivoted to a different size tile and gave the floor measurer the pattern I wanted the tile installed. Subsequently I found out that the tile couldn't be installed in my desired pattern when the installer was onsite with the materials. So I now have a floor in a size tile that I didn't want and in a pattern that I don't like. The worst part is that I brought this to TF Andrew's management attention but they didn't respond or try to make thing right. Definitely would not recommend purchasing from them.
Amazing company with a team willing to go above and beyond to help with all your flooring needs. Responsive, and they care! Highly recommend!
Awesome! I can't wait to get a quote and hopefully be able to afford it.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 8, 2026.