Local business · North Billerica, MALocal business · 27 Donna Rd, North Billerica, MA 01862, USA
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A 5.0 average across 94 Google ratings is the first thing you notice about That's Neat Cleaning, a house-cleaning company working out of North Billerica. What the reviews describe is less about one-off scrubs than about households that keep them on. One family says the company has cleaned for them weekly for over five years, a habit that started as a deep-clean referral from a sister. In a 2025 review, a longtime client put the relationship at nearly ten years and credited Kristen with reorganizing their home room by room and prepping it for events. A 2024 review counted four years and singled out the gentler, low-tox products the company switched to for someone sensitive to strong cleaning chemicals. The deep clean is what gets people in the door. A homeowner in June 2026 described years of built-up dust and grime on awkwardly shaped furniture at her parents' house, handled by a cleaner named Leila. After a major renovation in April 2026, another client brought the crew in for the post-construction reset. Move-in and move-out turnovers come up repeatedly too, with reviewers noting arrival on time and calling the work meticulous. Organizing is the second half of the business and draws its own praise: closets that went from cluttered to navigable in a February 2026 review, an office and craft area, kitchen systems a client was still using afterward. In a January 2026 review, a homeowner who booked a single pre-guest deep clean ended up on monthly service after the cleaner surfaced an earring she had lost a year earlier. Price comes up in a friendly way. Reviewers in March and May 2026 called the rate affordable and fair for a whole-house reset. Ask for a quote against your own square footage and scope. One practical thing to sort out when you book: who is actually coming. Kristen, named in reviews as the owner, does plenty of the work herself, but reviewers also name Leila and Cleicianne and refer to her crew and her team. Consistency is what the long-tenured clients value most, so it is worth asking whether the same person is assigned each visit. The right fit here is a recurring cleaner for a busy household, or a one-time deep clean before guests, after a renovation, or on a move. Confirm the scope in writing, say up front if anyone in the house is sensitive to cleaning products, and ask who will be assigned.
Highly recommend! Leila did an excellent job with a deep clean of our house - she truly transformed the house back to a clean and fresh space. The owner Kristen is great to work with and is very responsive and facilitates scheduling and planning very well. We will continue to use them for regular monthly cleanings since we were so happy with the results of the deep clean!
Great job and very nice girls, they never stop until they are finished, highly recommended
Did a move in clean for me and did a great job! Would recommend
Leila did an amazing job cleaning my parents home. It was a tough gig working through years of accumulated dust and grime on all surfaces and uniquely shaped furniture. But Leila handled it beautifully. My parents and I are thrilled with the result. I would highly recommend!
I needed a deep clean on my house desperately. They cleaned every surface top to bottom for a very, very fair price and it reset my home. In the very best way I would recommend That’s Neat to everyone!
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Added 78 new comments, added 31 new photos, established rating 4.1