The Giving Tree-Hamden CT

We have used this company for many years and in the last two years a technician has been highly inappropriate. We contacted the business and reported the conduct and it seemed they had remedied the situation. Just this year the technician actually came into the house and made a pass at my mom. We have this on video and have reported them to the police. If you have a elderly female who uses this service I would be very careful. The office staff claimed they did not know anything about this from last year which is sad. I would not recommend this company to anyone at this time despite 10+ years using them.

The company only treats my front yard. I did not find out until a couple years later. When I called, I was told it was on the contract only for the front lawn. Of course there’s no shrub service I requested last year. So when you use this service, you need to ask for the detailed service they provide on paper, not just pay the bill and thinking the service will match your phone conversation with them.

Place sucks you can see by there reviews spent 15k in 3 years my biggest thing I wanted was weed control for my beds. 3 years they charge and don’t do. Owner supposed to come out since June 1. He always on vaca or off for the day. Nice spending my hard money while robbing me.

Very disappointing as they did not check during last years shut down of sprinkler system. So a small leak caused the backflow valve broke completely. They used to send invoices so I know how much I owe to make payments. New system I cannot even log on. Cost for repair and everything they claimed cost close to $1000. Technician was great though, but we are unlikely to renew for next year. Used to be a very honest and good company. The weeds on the lawn are not properly treated.

Do not prepay for your annual lawn treatments. Here’s why. I was a loyal customer for 17 years. This past season, I was charged for a duplicate fungicide treatment that I never requested. When I tried to discuss and dispute the extra charge for that treatment that was part of my prepaid plan, the customer service was terrible. When I requested to speak with Pat, the owner, he was always “out in the field” and never had the courtesy to discuss this issue with me. When I decided to discontinue their service and requested a refund of my prepaid balance, they took the duplicate charge of $170 out of my balance. For 17 years I was relatively pleased with the results of their service but the poor customer service resulting from this issue was enough for me to decide it was time for a change. I switched to Bethany Mountain Landscaping and so far, I couldn’t be happier.