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Two glass shower enclosures and a tabletop were part of one customer's home renovation, and The Glass Shop handled the measuring, ordering and installation. The customer, writing on Google in May 2026, praised the explanation of options, the finished installation and the care taken around the house. Another April 2026 reviewer thanked the shop for completing their custom shower enclosure. Based in Great Barrington, the business says it has served Berkshire, Columbia and Litchfield counties since 1951. Its Google average is 4.7 stars from 12 ratings. A March 2024 customer also praised Brendon's work on a special project and Mary's quick glass repair for a local museum's two 90-year-old Searles High School sports-team photographs. A December 2025 Google reviewer described a different experience: after a summer visit and a promise of a finished product in the fall, they said no one arrived and several calls and emails went unanswered. The reviewer acknowledged the shop's work quality while strongly criticizing its customer service.
We ordered 2 glass shower enclosures and a table top. The onsite visit for measuring and ordering was very clear with options shown to us. The install was completely professional and well done. We have had a lot of different vendors coming and going during our home renovation and no one has been as professional and thoughtful as GB Glass. They were so careful of our home. They took their time to get everything right. And the quality of what we got was great. They have been great to deal with. Highly recommend them. The best example of supporting a locally owned and operated business.
Very skilled team. The finish product is amazing. I will definitely be calling them for our next bathroom remodel.
The Glass Shop is the Best in the Berkshires for your glass needs. Especially when it comes to custom shower enclosures. Thank you for making my shower complete.
Very disappointing....I had someone out over the summer and was promised a finished product in the Fall. They never arrived and have not answered several phone calls and emails. I know they do great work but customer service is the worst I have ever encountered.
Brendon has performed miracles on a special project for us and Mary , today, a quick glass repair for our local museum on two 90 year old Searles High School sports team photo’s. No job too small. Service, Quality, Value. What more can one ask for.
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2 changes recorded — last scanned Oct 1, 2026.