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The Maids in Marlborough is a house cleaning business in Marlborough. Its website lists home cleaning, one time cleaning, recurring cleaning, deep cleaning, move-out and move-in cleaning among its services, offers free estimates, says it is insured, and states 50 years in business. It holds an A+ Better Business Bureau grade. In a 2026 Google review, a customer wrote that they have been with the Maids for quite a few years and that the house always looks great after they have been there. Another 2026 review says "These wonderful ladies have been coming to my house for years." In a 2025 Google review, a customer wrote that the Blue team squeezed them into their schedule on a quick timeline and deep cleaned the whole house, including appliances, bathrooms, drawers, cupboards and floors, as they prepared to sell it. In a 2025 review, a customer wrote that the manager, Erica, took time to learn about the house and their needs. In a separate 2025 review, a customer who booked a move-out cleaning wrote that the apartment was clean, but that they received six "Do you still need a quote?" emails and texts before getting a quote, were given multiple incorrect instructions for dropping off the key that led to three unnecessary 1.5-hour round trips, and in the end had to leave the key unsecured outside the apartment. In a 2023 review, a customer wrote that the company charged their mother a full $700 for a half day and half the rooms, and called the cleaning "mediocre at best." A 2023 review of a first-time deep clean said the team cleaned a grimy stove and did a complete walkthrough at the end.
I've been with the Maids for quite a few years and they are terrific! My house always looks great after they've been here and I couldn't be more pleased. Thank you!
Thank you for the cleaning! The team was great, they went and cleaned everything! Thank you girls!!
These wonderful ladies have been coming to my house for years. I've never had a complaint.
I will start with this: the apartment is clean. However, the communication issues were enough of a nightmare that I would only use this company again as a last resort. After I filled out the web form asking for a quote for a move-out cleaning, I received six "Do you still need a quote?" emails and texts before anyone actually got back to me with a quote. It took a week to confirm the quote and the date and several more days to confirm that I did not need to be physically present for the cleaning. I was then given the address for the wrong office. I pointed this out and was given the correct address. I was told I could drop the key off at the office. I was given multiple incorrect instructions of where and when to drop off the key resulting in three unnecessary 1.5-hour round trips. In the end I was not able to give the key directly to The Maids at all and had to leave it unsecured outside the apartment.
Fantastic experience with the cleaning! Apartment has never been felt so fresh, cleaners were extremely friendly and hardworking. Some slight confusion with admin/overhead but sorted it out quickly. Overall very pleased and will be having the team back regularly.
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1 change recorded — last scanned Sep 28, 2026.
Custom carpentry5.0