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The Maids in New London is a house-cleaning service whose website names Groton, New London, Norwich, Mystic and Stonington as its service area. On Google it holds 4.3 stars from 51 ratings. A customer who hired The Maids for a move-out clean of a sold home said they cleaned scuff marks in closets and on walls, areas that customer had no time to paint. A customer said Team Tangerine of Angie, Geimmy and Amanda worked well as a team and the house smelled great walking in the door. One customer said they have used them for deep cleaning for years. A customer who booked a move-in clean of a vacant home said a team of 3 was sent instead of the four expected, and that apart from the countertops the dust and grime were still there. A customer who hired them for a move-in deep clean said windowsills were left dirty and debris was left in drawers, and called it a waste of $700+. A customer who hired them for a deep cleaning said appliances were left dirty and floors still had dirt, and that the telephone number on the card left behind did not work. In a 2025 review, a customer who paid $530 for a deep clean of an apartment said the tub did not get cleaned and crumbs were still in the cabinet shelves. In a 2026 review, a customer said the Aqua Team of Lucia, Geimmy and Karen cleaned the whole house, and that customer praised their ability to deal with discolorations thought to be permanent.
Fantastic. I'm so impressed with this organization. Have been using them for deep cleaning for years. These girls were the BEST!!!!!
Have used this business repeatedly. They are fabulous. Group name tangerine.
I do not recommend The Maids of New London. You are better off cleaning everything yourself. I hired Maids to clean a vacant home I’m moving into soon and was told to expect a team of four. The home needed a normal, move-in clean. Nothing extraordinary. On the day of the clean, a team of 3 was sent. They worked for 2 hours while I was outside to give them space, and soon noticed someone was constantly talking on their phone. During the walkthrough, I noticed the clean countertops, but basically everything else looked the same. The dust and grime were still there. So, I helped the team clean using my own supplies for another hour while pointing out the dirty windows, cabinets, shelving, etc. because it was getting late and they wanted to go home. I felt pressured to help speed things along at first because, during the initial walkthrough, the other two workers jumped in the car, buckled themselves in, and started the engine. During that hour, the team lead argued with her colleagues about what was actually done - the other two would insist they cleaned a certain area, she pointed out the area was still filthy, and I kept throwing multiple residue-covered Clorox wipes into the trash. It turned into a game of whack-a-mole. I became overwhelmed by the fact I wasted a lot of money on something I could - and should - have done myself. So, I told everyone to leave because I was about to start crying. That said, I only know of the kitchen and dining room’s conditions - which are nowhere near The Maids’ advertised standards - and have yet to see how the rest of the house looks. I invite The Maids of New London’s manager or owner to personally visit my house so they can do a walk through and see the condition of my home with their own eyes. Overall, this experience was a disaster that wasted both my time and money.
Updated to 1 star. As we settle in and clean it seems less and less like they did ANYTHING. Drawers are filthy, walls were not cleaned, basement was not vacuumed or swept. Avoid these people. Original review at 2 stars: For a supposed "move in" deep clean they missed a lot. Windowsills were left dirty, visible debris left in drawers, large area of the basement apparently left unswept or vacuumed. Presumably they did something, but it feels like a waste of $700+ and I wish I hadn't bothered.
Thanks! Great job Aqua team!
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from The Maids in New London. Use it to sanity-check bids, then get the real number in writing.
Published recurring discounts run 10–30% off the one-time price, and weekly gets the deepest cut.
Estimated range
$150 – $250
Typical cleaning visit around $200
