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The North Shore Realty Group is a full-service residential and commercial real estate team based in Salisbury, MA, operating under eXp Realty LLC. It was founded by Frank Bertolino, a licensed Broker in Massachusetts and New Hampshire with over 40 years of business experience, and serves the North Shore of Massachusetts and the Southern New Hampshire seacoast. Reviewers consistently praise several named agents on the team. Multiple 2026 reviews credit agent Jenna with being "incredibly responsive and flexible," moving quickly to accommodate tight schedules and staying "positive, proactive" through a deal that initially fell through. A March 2026 review calls Frank, Jenna, and Jamie "the best and most experienced realtors and brokers in the north shore," describing a client who used the team for multiple property sales in Amesbury. Other reviews single out agent Jamie for going "the extra mile" arranging property visits, and agent Viken for being "dependable, personable, honest and informed" across several 2025 transactions. The team has a perfect review record: 12 reviews on file from 2023 to 2026, all 5-star, with seven in the last six months and zero negatives. The website lists a much larger roster of 14 named agents, but the reviews on file concentrate on just four of them (Jenna, Jamie, Frank, and Viken) — worth asking which specific agent would be assigned before booking, since track record may vary by agent within a team this size. This is a strong pick for buyers or sellers on the North Shore or NH seacoast who want a locally rooted, experienced team; confirm your assigned agent and their specific track record going in.
From the very start, Jenna was incredibly responsive and flexible, working around our tight schedule to get us in the door. That sense of urgency carried through the entire process. She connected us with Eric at Edge Home Finance right away, and together they helped us move fast. We toured the home Monday at lunch, and by that night, Eric helped us get an offer letter ready. Jenna submitted our offer first thing Tuesday morning—and it was accepted Weds. Beyond her speed and execution, what truly sets Jenna apart is how much she cares. She goes above and beyond in ways you don’t expect—bringing a tape measure when you forget yours, helping check details during showings, even bringing in packages while we were waiting on inspections. The list goes on and no ask was ever too small. Jenna also made sure we had the right people every step of the way, from inspectors to financing, and kept everything moving smoothly. She even stepped in to handle responsibilities that should have fallen on the seller’s agent just to ensure we closed on time. We had an incredible experience working with Jenna and The North Shore Realty Group. I can’t recommend them highly enough.
We can’t say enough great things about our Jenna! From the very beginning, she was incredibly supportive, knowledgeable, and always had our best interests at heart. Even when our first home fell through—which was stressful and disappointing—she stayed positive, proactive, and right by our side every step of the way. She never gave up on helping us find the right home and consistently went above and beyond to make sure we felt confident and informed throughout the entire process. Her communication was excellent, her patience was unmatched, and her dedication truly made all the difference. Thanks to her persistence and guidance, we eventually found the perfect house, and we couldn’t be happier. We are so grateful for everything she did for us and would highly recommend her to anyone looking to buy or sell a home!
Frank, Jenna and Jamie are hands down the best and most experienced realtors and brokers in the north shore. They helped my wife and I buy and sell multiple properties in Amesbury ma. The sale price we got on our rental unit was more than we hoped for. The process was smooth and bonus is that they are genuine good people.
Jamie and Jenna worked so hard to find us just the right property, going the extra mile to line up a series of properties to visit during trips to MA/NH from Maryland. Mom is very happy in her new home! Thank you!
My husband and I both worked with Jenna Noon and were so happy with the efficiency at which she worked. The team was great and always to help with any of our questions. I would recommend them to everyone who is interested in selling or buying a home. I really appreciated her helpfulness in even the small areas. Working with the group was actually a fun experience. Just about stress free!!
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3 changes recorded — last scanned Sep 1, 2026.
Client guidance3.4
Complex-deal closer5.0
Crisis response4.9