Verified record
No state license for this trade. New Hampshire doesn't license or register pool cleaningbusinesses, so there's no state registry to check. That's true of every pool cleaning business in the state, not a mark against this one. Insurance is self-reported.
- 1 review in the last 6 monthsNo negatives
- 27 work photos
Highlights
- A 6-hour liner swap — a 2021 customer said the pool was relined and refilled
- A kept estimate — a recent customer said Zac stayed true to it
- Liner install issues — a 2023 customer reported problems every year after
- An unauthorized charge — a 2019 customer said a motor change was billed unapproved
The Pool Doctor installs and services pools and spas in southern New Hampshire. The company says it is family-owned and has been in business since 1988. A recent customer said Zac and the Pool Doctor crew completed the job quickly while staying true to his estimate. In a 2023 review, a customer who had put off getting a pool for years said Zac explained the process every step of the way, and that he and his crew kept to the schedule he outlined. A 2021 customer said Jim redid their 40-year-old in-ground pool, spent months tracking down the new coping it needed, and was fair in his pricing. A different 2021 customer said Jim and his helper emptied the pool, put in a new liner and had it refilled all in 6 hours. A 2020 customer said Chris had been responsive to their pool's needs over a little more than a year of service. A 2023 customer said the work installing their pool was the bare minimum, that grout around the edge of the liner was never fixed, and that they had issues every year after the liner went in. A 2019 customer said the company closed their pool in the fall, then on opening it in the spring said things were broken because it had not been closed properly, and charged them for a motor change without authorization.
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