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Verified record
No state license for this trade. New Hampshire doesn't license or register pool cleaningbusinesses, so there's no state registry to check. That's true of every pool cleaning business in the state, not a mark against this one. Insurance is self-reported.
- 1 review in the last 6 monthsNo negatives
- 27 work photos
Highlights
- Deep pool expertise — handled a full 40-year-old pool renovation with new coping
- Responsive, on-estimate work — recent reviews cite clear communication and accurate pricing
- Long-running trust — used by the same families across multiple years
- Liner installation issues — a 2023 review reports ongoing problems after installation
- One disputed closing — a 2019 review describes a dispute over improper closing
The Pool Doctor is a family-owned pool installation and service company working out of Sandown, New Hampshire, in business since 1988 by its own account. Reviews describe the business handling everything from full pool renovations to new liners, openings and closings, spa work, and fencing across roughly two decades of customer accounts. The praise is specific and substantial. A 2021 review describes months spent tracking down matching coping to renovate a 40-year-old in-ground pool that other companies had quoted unreasonably to replace outright; another from the same year describes a full liner swap completed cleanly in six hours. More recently, a 2023 review calls the experience of getting a new pool installed the best contractor experience the reviewer has had, and a 2026 review praises the crew, working under Zac, for clear communication and staying on the original estimate with work that exceeded expectations. Not every account is glowing. A 2023 review reports that grout around the liner's edge was never fixed after installation, with problems recurring every year since; a 2019 review describes a dispute over whether the pool had been closed properly the prior fall, with the company reportedly blaming the earlier closing for equipment damage found the following spring. One thing worth knowing: this listing now combines what were two separate Google review histories — one showing 3.5 stars from 8 ratings, the other 4.3 stars from 14 — a recent consolidation rather than one continuous rating trail, so the overall picture is still settling. For a full pool renovation, liner replacement, or seasonal opening and closing, the reviews point to real technical capability spanning years; the liner and closing complaints are worth raising directly before signing on, especially for ongoing service.
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