The Shiner Group
Local business · 363-365 Billings Rd, Quincy, MA 02170, USA
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Verified record
- MA real estate broker licenseVerified active
- Not rated by the BBB
- 1 review in the last 6 monthsNo negatives
- 27 work photos
Highlights
- First-time buyers — recent review credits patient, step-by-step guidance
- Active broker license — Massachusetts registration verified on the state registry
- Local footing — Quincy Chamber member, operating since 2017
- Thin review history — five stars, but only two Google ratings
- No BBB rating — profile unrated for lack of sufficient information
- Not BBB accredited — no accreditation on the Quincy profile
Two Google ratings is a short public trail for a brokerage that has been at it since 2017 — but the review posted this July is specific. A couple starting their first home search wrote that their agent, Tramaine, worked their faith-based values into every meeting and home tour, and kept teaching them the steps as the search went on. In a market they felt was stacked against them, that steadiness is what they kept coming back to. The Shiner Group works out of 363 Billings Rd in Quincy, and its Massachusetts real estate broker license is active. BBB puts the start of the business at January 2017 and counts four employees, and the Quincy Chamber of Commerce lists the firm as a member — a small, locally rooted shop rather than a regional office. The visible history is thin: 5 stars across two Google ratings, spread between 2023 and now. Both are warm and one is recent, which is enough to say the clients who wrote about the firm felt well served, and not enough to draw a pattern from. One thing to know before calling: BBB has issued no rating at all, saying it does not have sufficient information about the company, and the firm is not BBB accredited. That is a gap in outside grading rather than a finding against the work. This reads as a small Quincy brokerage whose one detailed account comes from first-time buyers who wanted to be walked through the process rather than rushed. If that is your situation, ask which agent would actually handle your search — the review that exists names a specific person — and get a plain description of how they run showings and offers before you sign anything.
Read the comments
Most recent comments
- 5.0Jul 3, 2026
My husband and I were incredibly nervous about beginning our home-buying journey, especially in a market that didn't seem to be in our favor. From day one, Tramaine honored our faith-based values and incorporated them into every meeting, conversation, and home tour. Her unwavering faith, encouragement, and reassurance gave us peace during moments of uncertainty. What sets Tramaine apart is that she truly takes the time to get to know you. She genuinely cared about our family's hopes and dreams and never made us feel like just another client. She consistently educated us throughout the process—not simply to show us houses, but to equip us with the knowledge and confidence to make the best decision for our family. She went above and beyond in every way. Even during times when we thought she might need to step away, she remained available, guiding us and offering wisdom every step of the way. Our schedule wasn't always easy to accommodate, especially with a toddler, but Tramaine always made it work despite her own busy calendar. One of the things that touched my heart the most was the love and care she showed our toddler during home showings. While that certainly isn't part of a realtor's job description, she treated our little one with so much kindness and patience, making the experience so much easier for our family. By God's grace, we purchased our dream home with the very first offer we ever submitted! While giving God the praise, we truly believe Tramaine was a huge part of making that possible. Even after closing, Tramaine has continued to be a source of support and encouragement. What started as a business relationship has turned into a lifelong friendship, and we are so grateful for her. Whether you're buying your first home, selling, or renting, I cannot recommend Tramaine enough. If I could shout it from the rooftops: Get Tramaine! Get Tramaine! Get Tramaine! You won't regret it. She's stuck with us for life, and we're so thankful to have had her by our side through one of the biggest milestones of our lives.
— Trisha RamseyView on Google Reviews ↗ - 5.0Oct 20, 2023
Tramaine is amazing and I had previously been searching for 2 years before she helped me find a property in a few months. She definitely knows the area and has a lot of contacts. She bends over backwards for her clients and has a great passion for her job.
— Wendy WongView on Google Reviews ↗
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Update history
Added 2 new comments, added 27 new photos, verified active license, established rating 3.6
- confirmed against the state license registry
- behind the score: Thin review history — five stars, but only two Google ratings