Tingley Home Services

Tingley Home Services carries 4.9 stars across 1,172 Google ratings — and two of its most recent written reviews, both from 2025, are serious money complaints. The Milford company does both electrical and HVAC work. It holds Massachusetts electrician licence 8248-EL-A1, which is active, with Tingley Home Services as the holder of record. Its BBB grade is A+, and the BBB lists services running from AC and boilers to EV chargers and electric service upgrades. The bulk of the written reviews, mostly from early 2025, name individual technicians and describe them explaining the problem. HVAC technician Brett is named most often: a January 2025 customer said he and his assistant drove about 30 miles through rush hour on a very cold day, found the source of a heat pump failure and stayed until it worked and the thermostat made sense; a 2024 customer said he showed them where the gas shut-off was during a furnace and duct check. On the electrical side, Nick is named for a January 2025 thermostat replacement and, with Zach, for undercabinet kitchen lighting that February. A February 2025 customer said John added an outlet and replaced kitchen lights without rushing them when they added a second fixture. In a 2024 HomeAdvisor review, a customer said a Mitsubishi heat pump went in and the old furnace and AC came out in one day, despite a change in location midway. The complaints are specific. In an October 2025 Google review, a customer said they were quoted over $13,000 for a new HVAC system, wired a $6,500 deposit in July, nobody showed up for the promised install, and four follow-up calls had gone unanswered with the deposit still held. A September 2025 customer said they paid a permit fee but the electrical permit was never filed with their town, and two months of follow-up got no response. A June 2024 customer said they were charged $419 a year after any service and could not get a call back. BBB reviews include a new furnace not working properly with no answer from the company.