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Tingley Home Services, based in Milford, has two very different stories told about it, and price is where they split. Google shows 4.8 stars from 495 ratings, and its written reviews, which run from 2021 to 2024, are full of electricians and HVAC techs named by first name and praised for showing up fast. They also hold a run of complaints from 2022 to 2024 about what the visit cost. The praise is specific. In a 2021 review, a customer whose father's power line was brought down by a tree limb wrote that Tingley had a technician there within 30 minutes and the power back on, with the town inspector and the power company coordinated, in under two hours. Another 2021 customer described a burning smell the fire department could not trace; a Tingley tech found a surge-burnt transformer in the basement. Several 2021 reviewers mentioned getting a photo and short bio of the electrician before the visit. On the HVAC side, a November 2024 Angi review describes a Mitsubishi heat pump installed in one day, including removing the old furnace and AC units, and a 2022 customer chose Tingley for ductwork and central AC after collecting seven estimates. The complaints are mostly about money. Several reviewers from 2022 and 2023 described an upfront dispatch fee of roughly $89 to $100 just to get a price; a 2024 reviewer was told there were no free estimates. A 2022 customer wrote that once two electricians were in the house, a nearly $400 diagnostic fee appeared, and paid $500 to change a dimmer. A 2023 customer paid $1,700 to fix five lights and said they had to repeatedly decline suggested work; four reviewers in 2022 and 2023 described the upselling as aggressive. One 2023 customer who called about a nearly $700 dryer-plug job was told twice that "our prices aren't for everyone." There are scheduling complaints too. In a January 2024 review, an HVAC customer described a 10-week delay with a trench open in the yard after a gas line failed inspection, then a boiler failure three months after the new system went in, with no technician available for a Sunday emergency repair. A 2022 customer wrote that a promised 9:30 technician never showed and nobody called. Tingley holds Massachusetts electrician license #8248-EL-A1, which the state registry shows as active, and BBB rates it A+.
“I noticed that you didn't discuss any of the traditional home services companies like Rodenheiser, Tingley, or ARS.”
Tingley installed our new Mitsubishi heat pump, including removing our aging furnace and a/c units. The work was done in one day, despite a midstream change of course when the location had to be changed. The team who provided the service was polite, professional, efficient, friendly, and seemingly tireless. I would not hesitate to hire them again and to recommend them to anyone needing HVAC services.
I called to find out a price for electrical work. Nope, no free estimates. Pay $99 for them to drive out and price the job. And if I don't like the price, I paid $99 for just to get a quote. No thanks. I am sure they do great work. But they don't want you to price check them. No thanks! Be aware.
Had to update my review now that it was done. The technicians were nice but i paid $1376.35 for the replacement of two light of which I bought one and the other they used all the old parts?? Can’t wait for the detailed bill on this one. Unfortunate.
Do not use this company for HVAC work! Working with Tingley to install a new HVAC system has been a nightmare. They started the project in early fall. The inspector came to look at the gas line they installed to the house and failed it because of something minute. That started a 10 week delay during which we had a large trench open on our yard because, we later came to find out, Tingley was refusing to pay the re inspection fee. So now it’s late November, and that’s all sorted so the work begins. When the technician showed up to do the work, he told us we’d lose heat and hot water for the duration of the work (2-3 days). Never once was that mentioned to us previously, something made extra frustrating by the fact that there was a seemingly avoidable 10 week delay that pushed it into the winter. We have a 1 year old baby and it was miserable trying to keep her warm and not being able to do bedtime baths. Fast forward 3 months and now it’s late January and the boiler broke last night, and we are again without heat and hot water, with a brand new HVAC system. Tingley doesn’t have any technicians available for emergency repairs on Sunday, so we are without heat until tomorrow. There’s so much more to complain about but my fingers are too cold to keep typing. 2 stars because every individual we have worked with has been pleasant, it’s the outcomes that have been absolutely miserable.
Installing an AFCI breaker is not required by code when you’re simply replacing outlet. Would have been more honest if you said hey I think it’s safer if you do. $385 for breaker and $90 per 15v outlet was the cost for those that care to know.
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2 changes recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Tingley Home Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Licensed plumber4.6
Boiler and mini-split installed on time, left clean3.3
