TLC Floor Center

TLC Floor Center is a flooring store in Norwich, CT. Its website lists Norwich, Colchester, New London and Windham as its service area and says it has been in business 34 years. Its Connecticut home improvement contractor registration, HIC.0646037, held by TLC FLOOR CENTER LLC, is active on the state registry. A recent customer had LVT put over existing tile and said the job got done in a reasonable amount of time. A recent reviewer said they pulled up old glued-down carpeting and installed vinyl plank flooring. In a 2025 review, a customer said creaky condo hardwood was fastened to the joists with wood screws, the drill holes filled with matching putty and the spots polyurethaned. A 2025 customer wrote that Marteen and his crew did everything needed to replace the indoor stairs and landing of a raised ranch. A 2026 customer said Marteen and his crew rebuilt a bathroom from the ground up. In a 2025 review, a customer said they had gone to Marteen and his crew for almost every floor replaced in their house over more than 20 years. In a 2025 review, a customer who hired the company to tile a bathroom tub surround and floor said they were not overly impressed with the quality, and that emails about a smaller job were later ignored. A 2025 customer said a floor sold with a lifetime warranty was sticking up within a year of installation and nothing had been done to fix it in over five years. A 2023 customer said the crew entered the home without notice on the first day of a refinishing job and charged $100 over the estimate for filling holes that customer said was not done. In a 2022 review, a customer said no one showed up to a scheduled appointment.