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Tough Stuff Recycling is a mattress recycler in Fitchburg, Massachusetts. A 2025 Reddit post called it "a regional mattress recycler processing hundreds of mattresses a day." The company says it has been in business 20 years, and its website lets residents enter a zip code to see whether their municipality takes part in its curbside program. Pickup is booked online. A recent customer said its curbside service took away an old couch and that the process was easy and cost-effective. A 2025 customer said they scheduled a mattress pickup online, and they showed up as promised and took it away for a reasonable price. A 2022 customer with a herniated disc said two men came to retrieve two twin mattresses in Salem and helped get them out of the house. Drop-off is the other route. A 2025 customer said they dropped off seven mattresses and box springs from cleaning out their father's house, at $25 per item to drop off versus $45 to pick up, and found out at the office that it also takes sofas, sectionals, office chairs and some e-waste like laptops and flat screen TVs. A 2024 customer wrote that, as of October 2024, Fitchburg residents paid $25 per piece to drop off and everyone else $35. A 2024 customer who brought a mattress and box set said the people outside helped unload. The owners of a dumpster rental company said they work with it regularly as their go-to recycling partner for mattresses and box springs, and called the facility clean and well organized. A local news report describes the city of Pittsfield's Department of Public Services and Utilities partnering with Tough Stuff Recycling on curbside mattress pickup. A 2023 customer said a mattress pickup scheduled through Pittsfield was never picked up; the mattress sat in the rain and they were out $55. A 2024 customer said Tashiana made everything right in a two-minute phone call after struggles online, and asked for a customer service phone number.
“Tough Stuff Recycling at 145 Authority Drive is a regional mattress recycler processing hundreds of mattresses a day”
“the city of Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer a curbside pickup service for mattresses in the city.”
“When Mike Gurnee, CEO of Xtraction Inc. in Fresno, California, and Tough Stuff Recycling in Fitchburg, Massachusetts, got involved in mattress recycling in 2019, most of the dismantling work was being done by hand”
“The Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer a curbside pickup service for mattresses in the city.”
“Tough Stuff Recycling offers solution to state-wide mattress landfill ban”
I had an excellent experience using Tough Stuff Recycling's curbside service to get rid of my old couch. The entire process was incredibly easy, smooth, and highly cost-effective compared to other disposal options out there. A huge thank you to every employee I encountered. They were remarkably kind, polite, and made the whole experience completely stress-free. It is refreshing to find a local business with such stellar customer service and a convenient curbside program. I highly recommend them to anyone looking for a seamless recycling option!
5 stars! Rosemary was very helpful, honest, and professional. She went above and beyond to help me and made the process very easy. Excellent customer service. Highly recommend ToughStuff Recycling.
As the owners of a dumpster rental company, we work with Tough Stuff Recycling regularly and cannot say enough good things about them. Whenever we come across mattresses and box springs, they are our go to recycling partner, and we confidently recommend them to our customers as well. Their customer service is always friendly, professional, and helpful. The facility is clean, well organized, and easy to work with, which makes every visit a positive experience. It's clear they take pride in what they do and are committed to keeping these items out of landfills whenever possible. If you're looking for a responsible and reliable way to recycle mattresses or box springs, Tough Stuff Recycling is the place to go. We are grateful to have such a great local partner right here in Fitchburg.
Easy drop off. Called ahead to make sure I could bring a mattress down. Very friendly people there!
Good customer service.
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1 change recorded — last scanned Oct 9, 2026.