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Twitchell Fuel Co delivers heating fuel, and an r/Maine commenter writes that Twitchell in Farmington has been great, with same day service and great over the phone and in person. An r/Maine commenter writes that right now they are using Twitchell here in Farmington. The company says it has been in business 41 years, and its website menu lists heating oil delivery, price protection plans, propane and heating equipment. A 2024 customer said they had used Twitchell for over 20 years, had been on auto delivery since day one and had never run out of fuel. A 2026 customer with a difficult driveway to maneuver in winter said the drivers made the extra effort to assure the delivery. In a 2024 review, a customer who was low on fuel after plowing, with little access to the tank, said "the guy" went out of his way to get it to them. A 2026 customer wrote that from the first phone call the company knew exactly where they were and had a history of the property to base automatic service on, and recalled the driver trudging through the snow when they forgot to cut him a path. A 2026 customer said that during the December 23 floods the company came out to check on them even when their own homes were damaged. In a 2024 review, a customer said Beth had helped them for 20 years and gave them good advice about the cost of running a generator. A 2026 customer said they had a new Rinnai heater installed and that it went smoothly from start to finish. A recent customer who bought a home in Farmington said they declined the company's contract rate and lined up another supplier, and that Twitchell then said it would take its tanks on the Wednesday before the new supplier's Friday delivery, leaving the family with no heat, cooking or bathing for two days. That customer said the tanks would have stayed had they signed a 3-year contract.
“Twitchell in Farmington has been great. Same day service and great over the phone/in person”
“Right now I’m using Twitchell here in Farmington”
Twitchell Fuel is an absolute joke of a company. Informed them that I was not wanting to pay their rate of $4.149 per gallon for a contract through them after purchasing a home in Farmington. I found an alternative supplier who is delivering tanks this Friday and because I informed twitchell’s of the delivery date as a courtesy from the other company, they informed me they will be taking the tanks Wednesday, leaving our family with no heat, no means of cooking, or bathing for 2 days all because I don’t want to pay $4.149 per gallon when I am getting the same size tanks delivered and filled for $2.699per gallon with 100gal free for a new contract through another company with free delivery and setup. They are a ripoff, they price gouge, and they don’t care if you have children or not. But if I wanted to be with them at the $4.149 per gallon and sign a 3yr contract, they would leave the tanks, no issues. Nothing but bullies.
They take good care of us!
Automatic deliveries, great friendly people to deal with. Always willing to answer any questions I have. All around great company.
Personal and professional service. During the December 23 floods they came out to check on us even when their own homes were damaged.
Continued customer service, always answers the phone!
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