Vana Homes

Vana Homes is a Medfield, MA house-cleaning and home-organizing business founded by Kenia Lacy, whose name comes up in nearly every review as the one running the show. The company describes itself as woman-led and, unusually for a business built around MetroWest towns like Medfield, Dover, Sherborn, Westwood, Wellesley and Needham, it also operates in Greater Austin, Texas. The record here is deep and remarkably one-sided: 30 Google ratings averaging 4.7, and 28 written reviews running from late 2023 through late 2025, all but one of them 5-star. Several reviewers describe years-long relationships. In a 2023 review, one customer said she'd used the team since 2019, moving from a one-time move-in clean into weekly service as her family grew; in a 2025 review, another said she'd been a client since 2022 with biweekly visits; a third, also writing in 2025, said she'd worked with them for over four years across regular cleaning, seasonal deep cleans, power washing and window cleaning. Over the years, reviewers keep describing the same kind of outcome — appliances left shining, dust turning up in spots they didn't know to check, furniture carefully moved and replaced to clean underneath — and, in a 2024 review, small personal touches like organizing a fridge or arranging kids' stuffed animals. Several reviewers in 2024 describe hiring the team for post-construction cleanups before moving into a new home, distinct from their routine visits. One review, from 2025, breaks the pattern: a single 1-star post that reads only 'The owner is entitled and arrogant,' with no further detail about the work itself. The site names Kenia Lacy as founder and describes the business as woman-owned, though it gives no founding date — reviews on file run from late 2023 to late 2025, while several customers describe relationships going back to 2019 and 2022. There isn't much else to flag before calling: no licensing applies to house cleaning, and nothing beyond that one terse complaint shows up anywhere in the record. For a homeowner in MetroWest looking for a recurring cleaning relationship rather than a one-off job, this is a team with an unusually deep bench of repeat, multi-year customers.