Your Pool Pal

Your Pool Pal is a family-owned pool contractor working out of Southern New Hampshire, run by an owner named Brian, and the reviews on file — five of them, spanning 2014 to 2024 — point to in-ground pool work as its strength. In a 2024 review, a customer whose in-ground pool Brian installed back in 2008 said he still picks up the phone and gives advice 16 years later; a 2016 review described him as knowledgeable, hard-working and honest when discussing a new in-ground pool. The Better Business Bureau lists the company as A+-rated and accredited for in-ground pool sales, installation, liner replacement and safety covers, and Houzz describes a similar range of services — openings, closings, filtration systems, and accessories like slides and lighting. There's a real split worth knowing about. Two 2018 reviews — the same complaint posted on both BuildZoom and Houzz — specifically warn against hiring the company for an above-ground pool, calling the experience bad despite Brian being personable. Nothing else on file touches on above-ground work, so it reads as a specific, dated warning about one type of job rather than a pattern across the business. Separately, BuildZoom's own directory shows no active license on file for the company and lists its status as unable to verify — that's BuildZoom's own listing, not an independent check, but it's worth asking about directly. With only a handful of reviews spanning a decade, there isn't a large sample to draw on. For an in-ground pool installation or ongoing liner, cover, and filtration work, the available accounts are positive and specific; for an above-ground pool, it's worth asking pointed questions given the one clear warning on file.