1st Response Land Services

The first thing to know about 1st Response Land Services is the flag sitting on its Better Business Bureau file: an active alert that the business is out of business, known or suspected. That alert is also why the BBB shows no rating at all. On paper it is a small Massachusetts outdoor-work outfit — an LLC formed in June 2020 with one employee, with Robert Arsenault listed as owner and a second name, Sarah Quinn, recorded as its licence holder. The BBB file carries two addresses, 441 Main St in Groveland and 67 Lorenzo Cir in Methuen, and a service mix running from landscaping and hardscaping to fence installation and repair, decks and irrigation. There is no customer history to weigh here. The BBB profile shows no reviews and no complaint counts, so nothing survives from anyone who actually hired them. BBB records do carry a Massachusetts Office of Consumer Affairs and Business Regulation licence number, 202944 — that is the bureau's own entry, not something confirmed against the state's registry. Anyone still trying to reach this company should start with the closure alert and confirm directly that it is trading before making any plans. If it is, ask for the registration number in writing and check it yourself with the state — and bear in mind that a company doing hardscape and deck work falls outside the Massachusetts exemption that lets landscaping-only or fencing-only contractors skip home improvement contractor registration.