1St Response Land Services

The single most important thing to know about 1st Response Land Services is that the Better Business Bureau's file on the company carries an alert reading "Out-of-Business known or suspected," and the BBB withholds any letter grade for exactly that reason. Confirming the company is still trading comes before every other question. On paper it is a small outfit: a Massachusetts limited liability company started and incorporated on 17 June 2020, listed with one employee, based at 441 Main St in Groveland with a second address at 67 Lorenzo Cir in Methuen. Robert Arsenault is named as the owner, while Sarah Quinn is named separately as the licence holder — two different people, which is worth understanding before signing anything. The work it lists runs across the yard rather than the house: landscaping, hardscaping, fence installation and repair, decks, and irrigation. That is the company's own listed offering. The BBB file also records a home improvement contractor number, 202944, registered with the Massachusetts Office of Consumer Affairs and Business Regulation. That is the BBB's record of a claim rather than a check against the state register, so ask to see the current registration in the licence holder's name — and proof the business is still operating — before any money changes hands. For a homeowner, this is a listing to verify rather than a company to call cold: get the state registration and trading status confirmed first, and treat everything else as unsettled until it is.