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A recent customer had a washer repaired at home and said the technician was professional, the pricing fair and the repair completed promptly. A recent customer who owns two Inns with dozens of appliances praised Paul and Tanya's quick response, diagnosis and fair pricing. A 2022 customer said Paul and Tanya fixed a broken refrigerator fan the same day, within 15 minutes. A 2022 customer wrote that an earlier repairman had them order $300 in parts that did not fix their fridge, and that Paul figured out the problem; the fridge was fixed, and when it needed fine tuning a couple of weeks later they came back. A 2022 customer said A&P found that a gas cooktop burner had never been properly installed and that a gas leak had burned out the igniter wiring, then ordered and installed the parts. A 2022 customer said Paul and Tanya diagnosed both a washer and a dryer, had the correct parts in their truck and had everything running the same day. A 2026 customer said they paid nearly $1200 for a microwave repair, had to source some of the parts, and got back a microwave that no longer even showed the time, with no restitution offered. A 2024 customer said they were charged $175 and then $143 for using a hair dryer to melt ice in a freezer, that the problem was a known Samsung recall, and that A&P refused to refund the second charge. A 2022 customer said they were charged $130 for a visit to a Maytag washer that left the issue unresolved. A 2024 customer said they called three times over two days without a call back before being contacted.
We had our washer repaired by this company, and the experience was excellent from start to finish. The technician came directly to our home, was professional, courteous, and made both my wife and me feel completely comfortable. The pricing was fair, the repair was completed promptly, and everything is working perfectly. I would highly recommend them to anyone in need of appliance repair.
I cannot say enough about Paul and Tanya. It’s so hard to find good appliance repair help. I own two Inns and have dozens of appliances. They have proven to be lifesavers. Quick response, excellent diagnosis and service, and fair pricing. Thank you both for once again, helping to keep our business running smoothly.
Paid nearly $1200 for a microwave repair, having to source some of the parts for them and they took a broken microwave that at least showed the time to something that doesn’t even do that. Overpriced and offered no restitution.
These repair folks returned a second time for the same problem. Using a hair dryer to melt ice in a freezer for $175 was one thing but then I had to call a second time for the same problem. The second time they used a hair dryer again to melt ice and charged me $143 thinking it was acceptable to give me a discounted rate a second time. The worst part was the issue we were having was a known Samsung recall and A&P was aware but never suggested that I check with Samsung. Subsequently Samsung came out free of charge and replaced the computer module. I requested a refund from A&P for the second charge of $143 but they refused saying it was my responsibility to know about recalls. Their response is not what I would expect from a competent repair company who by the way asked for the serial number, make and model when I phoned them initially. They fooled me once and they fooled me twice so good for them in successfully emptying my pocketbook without doing any repairs.
Called three times over two days, never received a call back. They contacted me this morning.
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1 change recorded — last scanned Oct 14, 2026.