1 / 1
Is this your business?Claim this page →
Verified record
A-Tech Commercial Parts & Service holds a 1.7-star rating from 15 ratings on Google. Its website offers 24/7 emergency service and names Franklin, Hampden and Berkshire as its service area. A 2026 Google customer wrote that travel, fuel surcharge and freight came to $200 before any work began, and that service calls sometimes took a week and sometimes two months. A 2025 customer said the technician who showed up acknowledged he was not trained on the equipment they called about, and that a follow-up visit took three weeks before the technician could not complete the job. A 2024 customer said they were overcharged to repair Blodgett oven doors and charged for travel when the technician was only two towns over. A 2023 customer said no one called back to schedule a dishwasher service appointment after three weeks. A 2022 customer whose pizzeria had no pizza oven said it took seven phone calls over four days to reach the service manager, and that service was then two weeks out. A 2022 customer said a walk-in freezer and walk-in cooler repair worked for a week, and that a different technician then called it unfixable and charged a service fee for driving out.
Would not recommend, between travel, fuel surcharge, and freight you're $200 down before they even touch anything. After placing a service call, sometimes they come in within a week, sometimes it takes two months. Some techs are decent, some don't seem to have a clue. Usual invoice ranges between 600 and 1200 Not recommended
Absolutely do not utilize this company if you need service done well or in a timely manner. Service tech that showed up was solid individual but acknowledged himself he was not trained or knowledgable about the piece of equipment we called about. Had to call another company’s service tech for assistance. Charged a ridiculous amount for initial contact where service tech did nothing that had not been discussed on initial call for service. Follow up service call took 3weeks to occur at which point technician COULD NOT COMPLETE THE JOB. Had to contact another company. If you are unable or unprepared to do the work, do not take the call. Disaster.
Do not call this company. Will come look and do nothing. Useless technician better off looking elsewhere
I miss that tall guy Matt that used to work there. I heard he is still with the company, but moved to Boston
Disgusting experience. Had a guy with a gaotee do some work for us, it was a nightmare
Specializes in
Service area
Languages
1 change recorded — last scanned Oct 30, 2026.
Same-night plumbing call4.0
